Chapter 1 Meeting Present and Emerging Strategic Human Resource Challenges
1) As the director of HR, you are in a meeting with your corporate officers discussing the
firm's deliberate use of personnel to gain a competitive edge in the marketplace. You are
most likely discussing:
A) human resource policies.
B) corporate objectives.
C) human resource strategies.
D) line employees.
Answer: C
Diff: 1
AACSB: Analytical thinking
Skill: Application
LO: 1.1: Understand the major challenges affecting HR
2) Tony works in the finance department as an accounting clerk. He keeps a time card
and receives extra pay for any overtime he works. Tony is most likely a(n):
A) exempt line employee.
B) nonexempt staff employee.
C) exempt staff employee.
D) nonexempt line employee.
Answer: B
Diff: 2
AACSB: Analytical thinking
Skill: Application
,LO: 1.1: Understand the major challenges affecting HR
3) Salaried employees are also known as ________ employees.
A) exempt
B) senior
C) staff
D) line
Answer: A
Diff: 1
AACSB: Analytical thinking
Skill: Concept
LO: 1.1: Understand the major challenges affecting HR
,4) Which of the following is an environmental challenge faced by modern HR managers?
A) Job insecurity
B) Decentralization
C) Globalization
D) Self-managed work teams
Answer: C
Diff: 1
AACSB: Analytical thinking
Skill: Concept
LO: 1.1: Understand the major challenges affecting HR
5) Due to the increasing work pace and burnout in the United States, more workers are
dealing with stress. According to your text, an increasing number of firms are choosing
to:
A) provide employees with stress-control programs.
B) require employees to take longer breaks during the work day.
C) encourage telecommuting, job sharing, and employment sabbaticals.
D) inform potential employees of this challenge during the interviewing process.
Answer: A
Diff: 3
AACSB: Analytical thinking
Skill: Concept
LO: 1.1: Understand the major challenges affecting HR
6) Which of the following is NOT true of the Internet Revolution as it relates to HRM?
A) Writing skills are essential to effective e-mail communications.
B) The recruiting, screening, and hiring process is streamlined.
, C) Online corporate training is surpassing classroom training.
D) Cross-cultural understanding is less important.
Answer: D
Diff: 3
AACSB: Information technology
Skill: Concept
LO: 1.1: Understand the major challenges affecting HR
7) RCA is creating a corporate identity to smooth over cultural differences between its
domestic and international employees. RCA is most likely addressing the HRM challenge
of:
A) outsourcing.
B) globalization.
C) employee stress.
D) competitive markets.
Answer: B
Diff: 2
AACSB: Diverse and multicultural work environments
Skill: Application
LO: 1.1: Understand the major challenges affecting HR