Telecommunicator TESTS COMPILATION BUNDLE

occurrence or imminent threat of damage, injury, or loss of life or property resulting from an extraordinary, natural, or man made cause correct answer: emergency a process in which info is exchanged between individuals through a common system of symbols, signs or behavior correct answer: commu...

Minimal Encouragers correct answer: Sounds to let the caller know you are still there such as: ok, all right, I see ALI correct answer: Automatic Location Identification Console correct answer: A device used to operate remote radio equipment with controls for radios, CAD, and 9-1-1 FCC c...

Identify THREE communication stadards developed by the Association of Public-Safety Communications Officials (APCO) which telecommunicators must follow. correct answer: - Take advantage of networking opportunities when appropriate - Relay pertinent shift activites to a relief dispatcher. - Apply ...

3 primary areas needed to be evaluated correct answer: access, construction, and protective features Circuit Switching correct answer: used for either analog or digital information Packet Switching correct answer: developed to ensure continuing communication, if the communication network we...

The Commission may suspend a license for violating any provision of Texas Occupations Code __________________. (1.1.7) a. 1649 b. 1701 c. 1776 d. 1889 correct answer: b. 1701 The PSAP to which a call would normally be routed is the __________________. (1.2.4) a. Primary PSAP b. Consoli...

Where was the first documented form of police communication? correct answer: Old England In 1870, what city updated their system to call booths? correct answer: Chicago Police Department Who was the first to use an "on the air" voice transmision that was a one-way radio communication from ...

Aerial Fire Fighting correct answer: Helicopters or planes used to drop water or fire retardant in large quantities True correct answer: Medical Calls may require a law enforcement response if crowd/traffic control is needed quickly and accurately correct answer: It is important for the PST...

Senate Bill 800 declared 911 as the National Communications number in what year? A. 2001 B. 1999 C. 1961 D. 2004 correct answer: B FEMA provides services for crisis counseling, unemployment, legal services and special tax considerations. A. True B. False correct answer: A "Ethics" is...

reflective/mirroring correct answer: Repeating back the last word or phrase the caller has just said is an example of the active listening technique ________ Images/videos forwarding correct answer: Enhanced 911 services involve all of the following EXCEPT: not always obvious and usually var...

If no life-threatening situation demands immediate action, the incident commander will formulate a(n)? correct answer: Incident action plan The electronic system that receives data entry, makes resource recommendations, and notifies and tracks those resources before, during, and after Alarms is ...

To translate caller information into agency action. correct answer: The role of a telecommunicator is: The ability to multitask. correct answer: One skill that Telecommunicators must have is: People tend to form their opinions of the department based on their dealings with the telecommunicat...

A slow dial tone usually indicates correct answer: There is heavy traffic on the switched network The main regulator of radio frequencies in the United States is the correct answer: Federal Communications Commission (fcc) The type of 911 service that can be as fundamental as dialing 911 and ...

PSAP correct answer: Public Safety Answering Point 3 primary fields of public safety? correct answer: Law enforcement, Fire, EMS Define: Policy correct answer: A guide to thinking Define: Procedure correct answer: A guide to action List 4 basic operational methods of call routing cor...

T or F Emergency calls can come in on any line? correct answer: TRUE T or F Attempt to provide the caller with alternatives, suggest other options, but never give legal advice. correct answer: TRUE The most important information we need to obtain from the caller is ______ since no othe...

only connected several devices within a locale for the remote sounding of bells or whistles correct answer: telegraph lines the first city to use telegraph systems correct answer: Boston town crier correct answer: delegated citizen making rounds at dusk the first fire alarm telegraph sys...

Telecommunicator correct answer: is defined as a dispatcher or other emergency communications specialist appointed under or governed by the provisions of the Occupation Code 1701.001. Federal Communications Commission correct answer: regulates the frequency a Telecommunicator transmits public s...

as a minimum DOD 6055.6 requires a tele-comunicator to be certified at what hazmat level prior to becoming telecommunicator I/II certified? correct answer: awareness NFPA standard 1061 recommends public safety dispatchers have all of the following skills except? correct answer: hazmat Studie...