ITIL 4 Foundation questions and answers. ITIL 4 Foundations Exam (100% solved questions) ITIL 4 Foundation (A+ Graded already) ITIL 4 Exam Flashcards (100% correct answers) ITIL 4 (A+ Guaranteed) ITIL foundation v3 (with 100% accurate answers) ITIL V4 (with complete solutions) ITIL Foundation Exam ...
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governance correct answers the means by which an organization is directed and controlled service management correct answers A set of specialized organizational capabilities for providing value to customers in the form of services value correct answers the perceived benefits, usefulness, and im...
Voorbeeld 1 van de 4 pagina's
In winkelwagengovernance correct answers the means by which an organization is directed and controlled service management correct answers A set of specialized organizational capabilities for providing value to customers in the form of services value correct answers the perceived benefits, usefulness, and im...
PESTLE (list) correct answers Political Economic Social Technological Legal Environmental 4 dimensions of service management correct answers organizations & people information & technology partners & suppliers value streams & processes components of the service value system correct ans...
Voorbeeld 2 van de 13 pagina's
In winkelwagenPESTLE (list) correct answers Political Economic Social Technological Legal Environmental 4 dimensions of service management correct answers organizations & people information & technology partners & suppliers value streams & processes components of the service value system correct ans...
ITIL correct answers Describes how the components and activities of an organization interact to create value through IT-enabled services This formerly stood for "Information Technology Infrastructure Library" but is no longer an acronym correct answers ITIL ITIL Service Value System correct ...
Voorbeeld 3 van de 21 pagina's
In winkelwagenITIL correct answers Describes how the components and activities of an organization interact to create value through IT-enabled services This formerly stood for "Information Technology Infrastructure Library" but is no longer an acronym correct answers ITIL ITIL Service Value System correct ...
What is IT Service Management? correct answers A set of specialized organizational capabilities for enabling value to customers in the form of services. ITSM is the application of service management to IT. It is our discipline; how we all work together Organization correct answers A person or a...
Voorbeeld 2 van de 12 pagina's
In winkelwagenWhat is IT Service Management? correct answers A set of specialized organizational capabilities for enabling value to customers in the form of services. ITSM is the application of service management to IT. It is our discipline; how we all work together Organization correct answers A person or a...
ITIL correct answers best practice guidance for IT service management, began in England in the late 1980s, started as a series of books devoted to the systematic delivery of quality IT services itSMF correct answers IT Service Management Forum, global non-profit organization that supports ITSM, p...
Voorbeeld 2 van de 14 pagina's
In winkelwagenITIL correct answers best practice guidance for IT service management, began in England in the late 1980s, started as a series of books devoted to the systematic delivery of quality IT services itSMF correct answers IT Service Management Forum, global non-profit organization that supports ITSM, p...
Function correct answers a TEAM and their TOOLS that carry out one or more PROCESSES or ACTIVITIES Good Practice correct answers a MANAGEMENT IDEA that asserts that there is a TECHNIQUE, METHOD, PROCESS, ACTIVITY, INCENTIVE or REWARD (mnemonic 'TRIMPA')... that is MORE EFFECTIVE at delivering a...
Voorbeeld 4 van de 37 pagina's
In winkelwagenFunction correct answers a TEAM and their TOOLS that carry out one or more PROCESSES or ACTIVITIES Good Practice correct answers a MANAGEMENT IDEA that asserts that there is a TECHNIQUE, METHOD, PROCESS, ACTIVITY, INCENTIVE or REWARD (mnemonic 'TRIMPA')... that is MORE EFFECTIVE at delivering a...
Service management is defined as correct answers as a set of specialized organizational capabilities for enabling value to customers in the form of services. Value is the correct answers perceived benefits, usefulness and importance of something. Providers and Consumers Co-Create Value correc...
Voorbeeld 2 van de 10 pagina's
In winkelwagenService management is defined as correct answers as a set of specialized organizational capabilities for enabling value to customers in the form of services. Value is the correct answers perceived benefits, usefulness and importance of something. Providers and Consumers Co-Create Value correc...
service correct answers delivers value to customers, without ownership of specific costs and risks SACM correct answers Service Asset and Configuration Management SACM purpose correct answers Purpose is to ensure you have accurate, meaningful and relevant info about your asset Service Asset...
Voorbeeld 2 van de 12 pagina's
In winkelwagenservice correct answers delivers value to customers, without ownership of specific costs and risks SACM correct answers Service Asset and Configuration Management SACM purpose correct answers Purpose is to ensure you have accurate, meaningful and relevant info about your asset Service Asset...
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