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CHAA Exam Bundled Exams with complete solution
CHAA Exam Bundled Exams with complete solution
[Show more]CHAA Exam Bundled Exams with complete solution
[Show more]Scatter Diagram - A graphic display of data plotted along two dimensions used to screen for a 
relationship between two variables 
Run Chart - a visual display of data that enables monitoring of a process to determine whether there 
is a systemic change in process over time 
Pareto Chart - A graphic...
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Add to cartScatter Diagram - A graphic display of data plotted along two dimensions used to screen for a 
relationship between two variables 
Run Chart - a visual display of data that enables monitoring of a process to determine whether there 
is a systemic change in process over time 
Pareto Chart - A graphic...
Accepting Assignment - When a provider agrees to accept the allowable charges as the full fee and 
cannot charge the patient the difference between the insurance payment and the provider's normal fee. 
Access - The Patient's ability to obtain medical care. The ease of access is determined by such ...
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Add to cartAccepting Assignment - When a provider agrees to accept the allowable charges as the full fee and 
cannot charge the patient the difference between the insurance payment and the provider's normal fee. 
Access - The Patient's ability to obtain medical care. The ease of access is determined by such ...
CHAA - Certified Healthcare Access Associate 
NAHAM - The National Association of Healthcare Access Management 
AIDET - Acknowledge, Introduce, Duration, Explanation and Thanks 
Active Customer Feedback - occurs when the provider requests information from the patient. Ex. 
Customer surveys, Customer...
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Add to cartCHAA - Certified Healthcare Access Associate 
NAHAM - The National Association of Healthcare Access Management 
AIDET - Acknowledge, Introduce, Duration, Explanation and Thanks 
Active Customer Feedback - occurs when the provider requests information from the patient. Ex. 
Customer surveys, Customer...
Internal and external - Patient access service's customers are_____________________. 
External Customers - is Vital to ensure a positive healthcare experience for patients. 
Demonstrating compassion - is as significant (important) as competence in assuring that a clean & 
accurate claim is generate...
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Add to cartInternal and external - Patient access service's customers are_____________________. 
External Customers - is Vital to ensure a positive healthcare experience for patients. 
Demonstrating compassion - is as significant (important) as competence in assuring that a clean & 
accurate claim is generate...
Admitting physician - the physician who writes the order for the patient to be admitted to the 
hospital. This physician must have admitting privileges at the facility providing the healthcare services 
Advanced Beneficiary Notice (ABN) - a notice that a care provider should give a Medicare benefici...
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Add to cartAdmitting physician - the physician who writes the order for the patient to be admitted to the 
hospital. This physician must have admitting privileges at the facility providing the healthcare services 
Advanced Beneficiary Notice (ABN) - a notice that a care provider should give a Medicare benefici...
Accreditation - Defined as "a self-assessment and external peer assessment process used by 
healthcare organizations to accurately assess their level of performance in relation to established 
standards and to implement ways to continuously improve." 
Examples include: TJC, Healthcare Accreditatio...
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Add to cartAccreditation - Defined as "a self-assessment and external peer assessment process used by 
healthcare organizations to accurately assess their level of performance in relation to established 
standards and to implement ways to continuously improve." 
Examples include: TJC, Healthcare Accreditatio...
Accepting Assignment - When a provider agrees to accept the allowable charges as the full fee and 
cannot charge the patient the difference between the insurance payment and the provider's normal fee. 
Access - The patient's ability to obtain medical care. The ease of access is determined by such ...
Preview 4 out of 34 pages
Add to cartAccepting Assignment - When a provider agrees to accept the allowable charges as the full fee and 
cannot charge the patient the difference between the insurance payment and the provider's normal fee. 
Access - The patient's ability to obtain medical care. The ease of access is determined by such ...
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