McDonalds Crew Trainer Tests Compilation Bundle

1. What is the correct cooking time/temperature for filet? correct answer: B. 3'26"/350° 2. What is the minimum acceptable temperature for cooked beef patties? correct answer: A. 155° 3. What are the 4 steps of training? correct answer: C. Prepare, present, tryout and follow up 4. Wh...

What is the holding time for french fries? correct answer: 7 minutes What are the 4 steps to customer recovery? correct answer: A. Listen B. Apologize C. Solve D. Thank What is the target cash to present time for drive-thru orders? correct answer: 45 seconds What is the proper way to ...

What's the duty of a crew trainer? correct answer: To train incoming crew as well as help the floor manager and improve communication between crew and management What are the 4 hats a crew trainer wear? correct answer: 1.Role Model 2.Coach 3.Teacher 4.Expert What does QSC&V stand for? co...

What is the four step training program? correct answer: Prepare Present Try out Follow up What four hats does a crew trainer wear? correct answer: Role Model Coach Teacher Expert How soon after being ordered should you drop 4:1 meat? correct answer: Drop as soon as it is ordered H...

What is the grill warm up time. correct answer: 20 minutes What is the grill temperature correct answer: 425°F-365°F What is the target removal time for grill meat products? correct answer: 12 seconds How many strips of bacon can you drop or maximum run size correct answer: Eight stri...

what is a soc and why is it important when training a new crew member? correct answer: station observation check list, to see if there are improving what is FRED correct answer: It's a training program to train new members what is CAYGO correct answer: Clean as you go what does oepe and...

observe correct answer: •Acknowledge individual did well •describe mistake w/ examples •ask for feedback on what cause problem •explain how mistake affects Demonstrate the correct way correct answer: •model appropriate behvoirs •ask them to demonstrate right •provide feedba...

What is the sauce policy? correct answer: The sauce policy is a guide we use to determine how many sauces a customer gets in relation to the food they ordered. We use this policy to ensure consistency to our customers and to help control food cost. The sauce policy is as follows: correct answer:...

Lets assusme you are the only person stationed on front counter and you do not have a designated runner. What steps would you take to clear the line of 3 customers? correct answer: Take the first two customers orders. Assemble and present the first customers order. Take the last customers order. As...

What is the proper rotation of products in the restaurant? correct answer: Top to bottom, front to back, left to right When should the initiator "bump" an order off of the KVS monitor? correct answer: Once the terminator has pulled the last sandwich of the order When a guest walks in th...

Define "Clean" correct answer: Free from dirt, marks, or stains Define "Sanitary" correct answer: Free from harmful diseases causing bacteria What is the temperature danger zone? correct answer: 5°C-60°C What persons are prohibited by health codes from working with food or in food ...

What is the holding time for French Fries? correct answer: 7 minutes What are the four steps to Customer Recovery? correct answer: Listen, Apologize, Solve, Thank What is the target cash to present time for Drive Through orders? correct answer: 45 seconds What is the proper way to shake ...

When cooking nuggets, what is the extra step? correct answer: Shake nuggets while cooking What is the total experience and customer service time for front counter correct answer: 3 minutes and 30 seconds What is OEPE and what is the target? correct answer: OEPE is Order End Present End and ...

What is the most valuable resource for crew trainers to keep updated on procedures, new products, etc., in addition to being the primary training resource? correct answer: Fred@McD How many chapter titles exist on FRED to train crew? correct answer: 13 What is CDP? correct answer: Crew deve...