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HUMANA EXAM PACK|GRADED A|GUARANTEED SUCCESS
HUMANA EXAM PACK|GRADED A|GUARANTEED SUCCESS
[Show more]HUMANA EXAM PACK|GRADED A|GUARANTEED SUCCESS
[Show more]What are the dates for the SEP for Non-Renewal? 
December 8 - end of February 
 
 
 
CMS expects agents to provide a clear, concise explanation of the plan's drug benefit. Which of the following actions is prohibited by Humana and CMS? 
Asking the beneficiary to consult with their doctor or pharmac...
Preview 2 out of 13 pages
Add to cartWhat are the dates for the SEP for Non-Renewal? 
December 8 - end of February 
 
 
 
CMS expects agents to provide a clear, concise explanation of the plan's drug benefit. Which of the following actions is prohibited by Humana and CMS? 
Asking the beneficiary to consult with their doctor or pharmac...
When would an agent need to check for an SEP? 
When medicare A and B have different dates and the enrollment is after the Part B effective date. Correct 
 
 
 
Which of the following guidelines are you to follow-when avoiding member complaints on enrollment issues? 
Only enroll beneficiaries when ex...
Preview 1 out of 4 pages
Add to cartWhen would an agent need to check for an SEP? 
When medicare A and B have different dates and the enrollment is after the Part B effective date. Correct 
 
 
 
Which of the following guidelines are you to follow-when avoiding member complaints on enrollment issues? 
Only enroll beneficiaries when ex...
An agent has an agreement with a provider's office that states for every member the agent enrolls in a Medicare plan and chooses the provider as the primary PCP, the agent will receive 20 dollars. Is this acceptable? 
No, this situation constitutes a conflict of interest (COI) because the agent wil...
Preview 1 out of 2 pages
Add to cartAn agent has an agreement with a provider's office that states for every member the agent enrolls in a Medicare plan and chooses the provider as the primary PCP, the agent will receive 20 dollars. Is this acceptable? 
No, this situation constitutes a conflict of interest (COI) because the agent wil...
How should Humana agents respond to Medicare beneficiaries who want to know their new Medicare ID number? 
Advise the beneficiary that any questions regarding their new Meidcare ID number must be directed to Medicare. 
 
 
 
Under which circumstances is it acceptable for an agent to complete an Agen...
Preview 2 out of 7 pages
Add to cartHow should Humana agents respond to Medicare beneficiaries who want to know their new Medicare ID number? 
Advise the beneficiary that any questions regarding their new Meidcare ID number must be directed to Medicare. 
 
 
 
Under which circumstances is it acceptable for an agent to complete an Agen...
1. An agent has an agreement with a provider's office that states for every member the agent enrolls in a 
Medicare plan and chooses the provider as the primary PCP, the agent will receive 20 dollars. Is this acceptable? 
 
Yes, as long as the agent has documented the agreement with the state DOI a...
Preview 1 out of 4 pages
Add to cart1. An agent has an agreement with a provider's office that states for every member the agent enrolls in a 
Medicare plan and chooses the provider as the primary PCP, the agent will receive 20 dollars. Is this acceptable? 
 
Yes, as long as the agent has documented the agreement with the state DOI a...
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