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[Show more]Which definition is used for quality evaluates how well a product performs its intended 
function? 
 ANSWER: Fitness for use 
Which total quality management (TQM) process was developed to stress management's 
responsibility for quality? 
 ANSWER: 14 points for quality improvement 
Which total qua...
Preview 2 out of 14 pages
Add to cartWhich definition is used for quality evaluates how well a product performs its intended 
function? 
 ANSWER: Fitness for use 
Which total quality management (TQM) process was developed to stress management's 
responsibility for quality? 
 ANSWER: 14 points for quality improvement 
Which total qua...
The Role of Information Systems (IS) in TQM 
 ANSWER: They can promptly implement technological changes. 
They provide the organization with accurate information. 
They are flexible. 
Deming's 14 points for management 
 ANSWER: TQM process was developed to stress management's responsibility 
for ...
Preview 3 out of 24 pages
Add to cartThe Role of Information Systems (IS) in TQM 
 ANSWER: They can promptly implement technological changes. 
They provide the organization with accurate information. 
They are flexible. 
Deming's 14 points for management 
 ANSWER: TQM process was developed to stress management's responsibility 
for ...
5 Definitions of Quality 
 ANSWER: 1. Conformance to specification 
2. fitness for use 
3. value for price paid 
4. support services 
5. psychological criteria 
4 Costs of Quality 
 ANSWER: 1. prevention costs 
2. appraisal costs 
3. internal failure costs 
4. external failure costs 
Philosophy of T...
Preview 4 out of 33 pages
Add to cart5 Definitions of Quality 
 ANSWER: 1. Conformance to specification 
2. fitness for use 
3. value for price paid 
4. support services 
5. psychological criteria 
4 Costs of Quality 
 ANSWER: 1. prevention costs 
2. appraisal costs 
3. internal failure costs 
4. external failure costs 
Philosophy of T...
Used for quality evaluates how well a product performs its intended function? 
 ANSWER: Fitness for use 
Which total quality management (TQM) process was developed to stress management's 
responsibility for quality? 
 ANSWER: 14 points for quality improvement 
Which total quality management (TQM) ...
Preview 2 out of 13 pages
Add to cartUsed for quality evaluates how well a product performs its intended function? 
 ANSWER: Fitness for use 
Which total quality management (TQM) process was developed to stress management's 
responsibility for quality? 
 ANSWER: 14 points for quality improvement 
Which total quality management (TQM) ...
ABC Classification 
 ANSWER: a method for determining level of control and frequency of review of 
inventory items 
Acceptable Quality Level (AQL) 
 ANSWER: The small percentage of defects that consumers are willing to accept. 
Acceptable Sampling 
 ANSWER: The process of randomly inspecting a samp...
Preview 4 out of 62 pages
Add to cartABC Classification 
 ANSWER: a method for determining level of control and frequency of review of 
inventory items 
Acceptable Quality Level (AQL) 
 ANSWER: The small percentage of defects that consumers are willing to accept. 
Acceptable Sampling 
 ANSWER: The process of randomly inspecting a samp...
ABC Classification 
 ANSWER: a method for determining level of control and frequency of review of 
inventory items 
Acceptable Quality Level (AQL) 
 ANSWER: The small percentage of defects that consumers are willing to accept. 
Acceptable Sampling 
 ANSWER: The process of randomly inspecting a samp...
Preview 4 out of 64 pages
Add to cartABC Classification 
 ANSWER: a method for determining level of control and frequency of review of 
inventory items 
Acceptable Quality Level (AQL) 
 ANSWER: The small percentage of defects that consumers are willing to accept. 
Acceptable Sampling 
 ANSWER: The process of randomly inspecting a samp...
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