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SS24CXWB EXAMS 2024/2025 WITH COMPLETE SOLUTIONS $14.99   Add to cart

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SS24CXWB EXAMS 2024/2025 WITH COMPLETE SOLUTIONS

SS24CXWB EXAMS 2024/2025 WITH COMPLETE SOLUTIONS

8 items

SS21PSVWB EXAM(Answered;graded A+)

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Which is an example of a premium customer service phrase? - Answer-It's my pleasure When you put the customer's name on a welcome board or LED screen, which customer expectations are you fulfilling? - Answer-Make me feel special If you experience limited loaner vehicles and drivers, an alternat...

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SS24CXWB - CX Survey Dashboard Questions And Answers With Complete Solutions 100% Correct Answers

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Which report provides more information about the status of your dealership's CX Survey invitations? - Answer-Disposition Report Links to launch the various tools in the CX Survey Dashboard are available on the Homepage and also ___________. - Answer-on DealerCONNECT under the Name pulldown menu...

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SS21CSWB USING CONNECTED SERVICES latest questions and answers all are correct 2024 graded A+

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Which of the following is a connected service? - Answer-Remote start Jeep Connect, Wagoneer Connect, Dodge Connect, Ram Connect and Chrysler Connect are collectively referred to internally as Brand Connect. Brand Connect will _______. - Answer-Enable more control of future connected services grow...

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SS21PSSWB - Premium Sales Experiencequestions and answers all are graded A+

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Which of the following is an example of premium customer service? - Answer-Anticipating customer needs To elevate the customer experience during the needs discovery, __________________________. - Answer-use active listening techniques To elevate the customer experience during a vehicle demonstra...

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ss24cxwb cx survey dashboard Questions And Answers With Verified Study Solutions

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Links to launch the various tools in the CX Survey Dashboard are available on the Homepage and also ___________. - Answer-not - on DealerCONNECT not-under the Name pulldown menu not- by clicking the 9-dot "App" menu button A dashboard type of report, which presents the data with interactive cha...

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SS21CXWB - CX DASHBOARD TUTORIAL QUESTIONS AND ANSWERS 100% CORRECT

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Where can you find a link to Stellantis-specific reference guides, training videos, quick start guides and the full list of CX survey questions? - Information and Resources link on DealerCONNECT and on the CX Dashboard Homepage On the Case Management Form, click the _____ tab to see the full deta...

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SS21PSSWB-premium sales experience questions and answers all are graded A+

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If your customer prefers to communicate via text, but you have several lengthy documents to share with him, whats your best course of action? - Answer-alert the customer via text cx survey questions are designed to ____ - Answer-measure how well we are delivering a premium experience your role i...

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SS21CXWB - CXE Customer Experience Dashboard Tutorial Questions & Answers Already Passed!!

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Who plays a role in creating a positive customer experience at your dealership? - Answer-Everyone Which CX Dashboard functionality helps sift through survey data? - Answer-Filters How do you opt-in to receive email notifications when new cases are generated? - Answer-Click the Profile icon in the...

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