Package deal
UNIQLO EXAM PACKAGE DEAL WITH COMPLETE SOLUTIONS.
UNIQLO EXAM PACKAGE DEAL WITH COMPLETE SOLUTIONS.
[Show more]UNIQLO EXAM PACKAGE DEAL WITH COMPLETE SOLUTIONS.
[Show more](FR WAY) CORP. STATEMENT - Changing clothes. 
Changing conventional wisdom. 
Change the world. 
10 Principles to handling customer complaints. - 1. Actively encourage customer complaints. 
2. Be grateful for customer input. 
3. Respond promptly and with sincerity 
4. Pay attention to your initial re...
Preview 2 out of 9 pages
Add to cart(FR WAY) CORP. STATEMENT - Changing clothes. 
Changing conventional wisdom. 
Change the world. 
10 Principles to handling customer complaints. - 1. Actively encourage customer complaints. 
2. Be grateful for customer input. 
3. Respond promptly and with sincerity 
4. Pay attention to your initial re...
Basic Policy - 1. Serve customer kindly with a smile (Friendly Service) 
2. Be courteous and make sure to greet every customer (Courtesy) 
3. Keep everything clean (Cleanliness) 
4. Be quick and energetic (Fast & Lively) 
5. Nothing out of stock and no slow-moving items (0-Zero) 
6. Customers are al...
Preview 2 out of 8 pages
Add to cartBasic Policy - 1. Serve customer kindly with a smile (Friendly Service) 
2. Be courteous and make sure to greet every customer (Courtesy) 
3. Keep everything clean (Cleanliness) 
4. Be quick and energetic (Fast & Lively) 
5. Nothing out of stock and no slow-moving items (0-Zero) 
6. Customers are al...
10 Principles for Handling Complaints: 
1. Actively encourage customer complaints. 
2. Be grateful for customer _______. 
3. Respond promptly with sincerity. 
4. Pay attention to your initial response, as it is a critical factor in handling customer complaints. 
5. Always report complaints. 
6. Alwa...
Preview 2 out of 11 pages
Add to cart10 Principles for Handling Complaints: 
1. Actively encourage customer complaints. 
2. Be grateful for customer _______. 
3. Respond promptly with sincerity. 
4. Pay attention to your initial response, as it is a critical factor in handling customer complaints. 
5. Always report complaints. 
6. Alwa...
AA and Above Timeframes - CW 1m 
Alteration lock 5m 
Alteration blind 10m 
F/R service 1 min 24 sec 
Replenishment 6 boxes/hr 
Markdowns 200 units/hr 
Advanced associates eval - -Understands the basic principles of UNIQLO and executes all basic 
store operations at a high service and productivity le...
Preview 2 out of 8 pages
Add to cartAA and Above Timeframes - CW 1m 
Alteration lock 5m 
Alteration blind 10m 
F/R service 1 min 24 sec 
Replenishment 6 boxes/hr 
Markdowns 200 units/hr 
Advanced associates eval - -Understands the basic principles of UNIQLO and executes all basic 
store operations at a high service and productivity le...
Corporate Statement - Changing clothes. Changing conventional wisdom. Change the world. 
The FAST RETAILING Group Mission - To create truly great clothing with new and unique value, 
and to enable people all over the world to experience the joy, happiness, and satisfaction of wearing 
such great clo...
Preview 2 out of 12 pages
Add to cartCorporate Statement - Changing clothes. Changing conventional wisdom. Change the world. 
The FAST RETAILING Group Mission - To create truly great clothing with new and unique value, 
and to enable people all over the world to experience the joy, happiness, and satisfaction of wearing 
such great clo...
Basic Policy - -Serve customers kindly with a smile 
-Be courteous and make sure to greet every customer 
-keep everything clean 
-be quick and energetic 
-nothing out of stock and no slow-moving items 
-customers are always the top priority 
Corporate Statement - Changing clothes. Changing conventi...
Preview 1 out of 4 pages
Add to cartBasic Policy - -Serve customers kindly with a smile 
-Be courteous and make sure to greet every customer 
-keep everything clean 
-be quick and energetic 
-nothing out of stock and no slow-moving items 
-customers are always the top priority 
Corporate Statement - Changing clothes. Changing conventi...
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