TIPS Certification Exam Questions and Answers

3 Types of Illegal Alcohol Sales Ans- 1. Underage - guests under 21 2. Third Party - guests who are buying for someone underage 3. Visibly Intoxicated 2 Kinds of Law Covering Liability for Servers of Alcohol Ans- 1. Common Negligence Laws 2. Dram Shop Liability Laws Common Negligence Laws A...

___ is making sense of what is being said. Ans- active listening T/F active listening is very tiring. Ans- true T/F If you exaggerate eye contact or the like, you will lose credibility. Ans- true T/F The effective listener shows interest in what is being said & does not pay attention to spea...

Behavioral cues Ans- inhibitions, judgment, reactions, coordination - Is Jake Really Crazy Inhibitions Ans- relaxed and talkative and could display mood swings Judgment Ans- overly friendly, dancing or singing Reactions Ans- Lose their train of thought, glassy, unfocused eyes, slurred speech...

What are the four behavioral cues that tell you someone may have had enough to drink? Ans- 1) losing inhibitions 2) impaired judgement 3) slowed reactions 4) loss of coordination A customer becoming more relaxed and talkative is an indicator of what behavioral clue? Ans- losing inhibitions...