BTM Exam Questions With 100% Correct Answers.

Internet/Web technology is available everywhere: at work, at home, and elsewhere via mobile devices, anytime. This best describes ________. A ) interactivity B) ubiquity C ) global reach D ) social technology - b) ubiquity The lowered costs of information storage, processing, and communication, along with the improvement of data quality has resulted in which unique quality of e-commerce? A ) interactivity B) customization C ) information density D ) richness - c) information density B is an e-commerce business that creates revenue by providing digital content, such as digital news, music, photos, and video, over the Web. The customer pays to access the content. Revenue is also generated by selling advertising space. Which business model best describes the way this business participates in e-commerce? A ) content provider B) service provider C ) online marketplace D ) social network - a) content provider Dougs Sports is a retail sports store. They have a 6,000 . store located in Lethbridge. They also market their goods through their website and distribute products around Canada. Which term best describes the way this business participates in e-commerce? A ) bricks and pureply B) bricks-and-mortar C ) pureplay D ) clicks-and-mortar - d) clicks-andmortar Businesses retailing products and services directly via the Internet to individual consumers best describes A ) B2C electronic commerce. B) M-commerce. C ) B2B electronic commerce. D ) C2C electronic commerce. - a) B2C electronic commerce General cultural factors driving global business are A) the rise of the global workforce, political stability, and a global knowledge base.B) the development of global markets, political stability, and a global workforce. C) global communication and transportation technologies, global entertainment products, and global social norms. D ) the rise of a global workforce, global economies of scale, and global production and operations. - c) global communication and transportation technologies, global entertainment products and global social norms Global coordination of all of the major business functions permits the location of business activity according to A) comparative advantage. B) languages. C) social norms and values. D ) political systems. - a) comparative advantage A company that controls finances in the home country and decentralizes production, sales, and marketing operations to other countries is using a ________ strategy. A) franchising B) multinational C) domestic exporter D ) transnational - b) multinational Domestic exporters typically have highly ________ systems. A) duplicated B) networked C) centralized D ) decentralized - c) centralized Which of the following is NOT a specific challenge to global information systems? A) different telecommunication standards B) differences in costs (e.g., labour costs) C) shortages of skilled consultants D ) different data transfer speeds - b) differences in costs (labour) A road map indicating the direction of systems development, the rationale, the current systems, new developments to consider, the management strategy, the implementation plan, and the budget is called a(n) A ) enterprise analysis. B) portfolio analysis. C ) information systems plan. D ) project plan. - c) information systems plan The major variables in project management areA ) time, managers, scope, and performance. B) scope, time, cost, and name. C ) scope, time, cost, quality, and risk. D ) time, cost, location, performance, and risk. - c) scope, time, cost, quality and risk Oil Wells Inc is putting in a new ERP system. The firm's project team and the information system staff lack the required technical expertise. The team is unfamiliar with the hardware, system software, application software, and database management system proposed for the project. It is highly likely that the project will experience technical problems and take more time to complete because of the need to master new skills. This is an example of the level of project risk being influenced by ________. A ) project scope B) project structure C ) project size D ) experience with technology - d) experience with technology In using a portfolio analysis to determine which IT projects to pursue, you would A ) balance high-risk, high reward projects with lower-risk projects. B) limit work to those projects with great rewards. C ) select the most low-risk projects from the inventory. D ) select only low-risk, highreward projects. - a) balance high-risk, high reward projects with lower-risk projects Formal planning and control tools A ) consist of ways to link the work of the implementation team with users at all organization levels. B) enable a project to have sufficient technical support for project management and development. C ) enable a project manager to properly document and monitor project plans. D ) portray a project as a network diagram with numbered nodes representing project tasks. - c) enable a project manager to properly document and monitor project plans The Canadian trucking and transportation firm Trans-X used new information systems to change its business model. Trans-X created a new business managing the logistics for other companies. This more radical form of business change is called ________. A ) automation B) a paradigm shift C ) r e-engineering D ) rationalization - b) a paradigm shift Ford Motor Company's invoiceless processing, which reduced headcount in Ford's North American accounts payable organization of 500 people by 75 percent. Ford changed its accountspayable process so that the purchasing department enters a purchase order into an online database that can be checked by the receiving department when the ordered items arrive. If the received goods match the purchase order, the system automatically generates a cheque for accounts payable to send to the vendor. There is no need for vendors to send invoices. This is an example of ________. A ) a paradigm shift B) r e-engineering C ) automation D ) rationalization - b) re-engineering