CLEP - Principles of Management questions and certified correct answers 2023/2024

CLEP - Principles of Management questions and certified correct answers 2023/2024 PERT system (Program Evaluation and Review Technique - correct answer is a model for project management designed to analyze and represent the tasks involved in completing a given project. PERT is a method to analyze the involved tasks in completing a given project, especially the time needed to complete each task, and identifying the minimum time needed to complete the total project. telecommuting - correct answer using computers and telecommunications equipment to perform work from home or another remote location span of control - correct answer The number of subordinates who report directly to a manager Frederick Taylor - correct answer American mechanical engineer, who wanted to improve industrial efficiency. He is known as the father of scientific management, and was one of the first management consultants operating plan - correct answer provides managment with detailed implementation guidance based on stratgy to help with objectives leadership grids - correct answer provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior maslow - correct answer hierarchy of needs hierarchy of needs - correct answer Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied, then safety needs (ex. security), then belonging needs (ex. love), then esteem needs (ex. respect), and last is self-actualization needs (ex. achieving big goals); some motives are more compelling than others authoritarianism - correct answer A form of social control characterized by strict obedience to the authority of a state or organization, often maintaining and enforcing control through use of oppressive force. "The Ends Justify the Means" Cohesive Groups - correct answer groups in which the members are attached to each other and act as one unit transactional leadership - correct answer leadership based on an exchange process, in which followers are rewarded for good performance and punished for poor performance transformational leadership - correct answer leadership that, enabled by a leader's vision and inspiration, exerts significant influence charismatic leadership - correct answer the behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers people oriented leadership - correct answer this cluster includes behaviors such as showing mutual trust and respect for subordinates, demonstrating a genuine concern for their needs, and having a desire to look out for their welfare. Leaders with a strong this style listen to employees suggestions, do personal favors for employees, support their interests when required, and treat employees as equals. informal leadership - correct answer Someone does not have "official" authority but is recognized as a leader by the group single use plan - correct answer A one-time plan specifically designed to meet the needs of a unique situation. "visit of official" standing plan - correct answer A plan that deals with organizational issues and problems that recur frequently. "sexual harassment policy"