TEST BANK Chapter 01 - Information Systems: People, Technology, Processes, and Structure Copyright Cengage Learning. Powered by Cognero. Page 1 True / False 1. A set of random or unrelated tasks performed to achieve a definite outcome is called a process. a. True b. False ANSWER: False RATIONALE: A process is a structured set of related activities that takes input, adds value, and creates an output for the customer of that process. FEEDBACK: Correct A process is a structured set of related activities that takes input, adds value, and creates an output for the customer of that process. Incorrect A process is a structured set of related activities that takes input, adds value, and creates an output for the customer of that process. POINTS: 1 DIFFICULTY: Easy REFERENCES: Information Systems —A Means to Achieve Competitive Advantage QUESTION TYPE: True / False HAS VARIABLES: False LEARNING OBJECTIVES: POIS.14e.1.2 - State three reasons why organizations employ the Leavitt’s Diamond model to introduce new systems into the workplace. NATIONAL STANDARDS: United States - BUSPROG: Technology KEYWORDS: Bloom's: Remember DATE CREATED: 11/19/2019 5:59 PM DATE MODIFIED: 11/27/2019 5:05 PM 2. An information system is a set of interrelated components that work together to collect, process, store, and disseminate information that lacks a feedback mechanism to monitor and control its operation. a. True b. False ANSWER: False RATIONALE: An information system is a set of interrelated components that work together to collect, process, store, and disseminate information. A well-designed information system includes some form of feedback mechanism to monitor and control its operation. FEEDBACK: Correct An information system is a set of interrelated components that work together to collect, process, store, and disseminate information. A well-designed information system includes some form of feedback mechanism to monitor and control its operation. Incorrect An information system is a set of interrelated components that work together to collect, process, store, and disseminate information. A well-designed information system includes some form of feedback mechanism to monitor and control its operation. POINTS: 1 DIFFICULTY: Easy REFERENCES: What is an Information System QUESTION TYPE: True / False HAS VARIABLES: False LEARNING OBJECTIVES: POIS.14e.1.1 - Identify two key management responsibilities in implementing successful information systems. Chapter 01 - Information Systems: People, Technology, Processes, and Structure Copyright Cengage Learning. Powered by Cognero. Page 2 NATIONAL STANDARDS: United States - BUSPROG: Technology KEYWORDS: Blooms: Remember DATE CREATED: 11/19/2019 5:59 PM DATE MODIFIED: 11/28/2019 7:32 AM 3. Organizations cannot have many value chains. a. True b. False ANSWER: False RATIONALE: The value chain is a series (or chain) of activities that an organization performs to transform inputs into outputs in such a way that the value of the input is increased. An organization may have many value chains, and different organizations in different industries will have different value chains. FEEDBACK: Correct The value chain is a series (or chain) of activities that an organization performs to transform inputs into outputs in such a way that the value of the input is increased. An organization may have many value chains, and different organizations in different industries will have different value chains. Incorrect The value chain is a series (or chain) of activities that an organization performs to transform inputs into outputs in such a way that the value of the input is increased. An organization may have many value chains, and different organizations in different industries will have different value chains. POINTS: 1 DIFFICULTY: Easy REFERENCES: Value Chain QUESTION TYPE: True / False HAS VARIABLES: False LEARNING OBJECTIVES: POIS.14e.1.4 - Discuss the traditional and contemporary view of the role that information systems play in an organization’s value chains. NATIONAL STANDARDS: United States - BUSPROG: Communication - Communication KEYWORDS: Bloom's: Remember DATE CREATED: 11/19/2019 5:59 PM DATE MODIFIED: 11/27/2019 5:23 PM 4. The concept of a value chain is not significant to organizations unless they manufacture products. a. True b. False ANSWER: False RATIONALE: In a manufacturing organization, the supply chain is a key value chain whose primary processes include inbound logistics, operations, outbound logistics, marketing and sales, and service. The concept of value chain is also meaningful to companies that don’t manufacture products. FEEDBACK: Correct In a manufacturing organization, the supply chain is a key value chain whose primary processes include inbound logistics, operations, outbound logistics, marketin g and sales, and service. The concept of value chain is also meaningful to companies that don’t manufacture products. Incorrect In a manufacturing organization, the supply chain is a key value chain whose primary processes include inbound logistics, operations, outbound logistics, marketing and sales, and service. The concept of value chain is also meaningful to Chapter 01 - Information Systems: People, Technology, Processes, and Structure Copyright Cengage Learning. Powered by Cognero. Page 3 companies that don’t manufacture products. POINTS: 1 DIFFICULTY: Easy REFERENCES: Value Chain QUESTION TYPE: True / False HAS VARIABLES: False LEARNING OBJECTIVES: POIS.14e.1.4 - Discuss the traditional and contemporary view of the role that information systems play in an organization’s value chains. NATIONAL STANDARDS: United States - BUSPROG: Legal - Legal KEYWORDS: Bloom's: Remember DATE CREATED: 11/19/2019 5:59 PM DATE MODIFIED: 11/27/2019 5:34 PM 5. If an IS organization is viewed as a cost center/service provider, its strategic planning process is typically directed inward and focused on determining how to do what it is currently doing but doing it cheaper, faster, and better. a. True b. False ANSWER: True RATIONALE: In a survey of more than 700 CIOs, 38 percent said that their IS organization is viewed as a cost center/service provider that is expected to reduce IS costs and improve IS services. The strategic planning process for such an organization is typically directed inward and focused on determining how to do what it is currently doing but doing it cheaper, faster, and better. FEEDBACK: Correct In a survey of more than 700 CIOs, 38 percent said that their IS organization is viewed as a cost center/service provider that is expected to reduce IS costs and improve IS servic es. The strategic planning process for such an organization is typically directed inward and focused on determining how to do what it is currently doing but doing it cheaper, faster, and better. Incorrect In a survey of more than 700 CIOs, 38 percent said that their IS organization is viewed as a cost center/service provider that is expected to reduce IS costs and improve IS services. The strategic planning process for such an organization is typically directed inward and focused on determining how to do what it is currently doing but doing it cheaper, faster, and better. POINTS: 1 DIFFICULTY: Easy REFERENCES: Information System Strategic Planning QUESTION TYPE: True / False HAS VARIABLES: False LEARNING OBJECTIVES: POIS.14e.1.7 - Identify three ways the IS organization can be perceived by the rest of the organization, and how each can influence the IS strategy. NATIONAL STANDARDS: United States - BUSPROG: Legal - Legal KEYWORDS: Bloom's: Remember DATE CREATED: 11/19/2019 5:59 PM DATE MODIFIED: 11/29/2019 6:52 AM 6. The role of a systems analyst is narrowly defined and seldom involves communications with others. a. True b. False
