Naham Exam Latest Update with Verified Solutions

Naham Exam Latest Update with Verified Solutions AIDET acknowledge, introduce, duration, explanation, thank you Press Ganey provides patient service satisfaction surveys, used for both public relations & performance improvement KPI Key Performance Indicator KPI Example Preregistration percentage, wait times, accuracy rate, pos collections, productivity HEAT Hear them out, empathize with the customer, apologize, take responsibility for actions PPE personal protective equipment EMTALA Emergency Medical Treatment and Active Labor Act Medicaid A federal and state assistance program that pays for health care services for people who cannot afford them. Medicare A federal program of health insurance for persons 65 years of age and older Medicare Part A Hospital insurance that covers inpatient and most skilled care. Mandatory copays for hospital days 21-150, getting higher with each period of time. Medicare Part B outpatient services Medically necessary Medical services, procedures, or supplies that are reasonable and necessary for the diagnosis or treatment of a patient's medical condition, in accordance with the standards of good medical practice, performed at the proper level, and provided in the most appropriate setting. CHAMPVA Civilian Health and Medical Program of the Department of Veterans Affairs Anti-Kickback Statute Prohibits offering, paying, soliciting or receiving anything of value to induce or reward referrals or generate federal healthcare program business. IMM important message from medicare HIPPA Health Insurance Portability and Accountability Act TRICARE U.S. government health insurance plan for all military personnel Veterans Administration (VA) A federal agency that administers benefits provided by law for veterans of the armed forces. PHI Protected Health Information PHI examples name, address, phone number, admission and discharge dates, email address Health plan information, Accreditation defined as self assessment and external peer assessment process used by healthcare organizations to access their level of performance and to implement ways to continuously improve acute care pattern of health care in which a patient is treated for an acute episode of illness, for the sequelae of an accident or other trauma, or during recovery from surgery Acute Inpatient Care A level of healthcare delivered to patients experiencing acute illness or trauma. Acute care is generally short-term (30 days). ABN Advanced Beneficiary Notice ABN a written notice that must be issued to a fee for service for services that are usually covered by mcr Accreditation official authorization or approval for conforming to a specified standard acute care medical attention to immediate problems acute inpatient care A level of healthcare delivered to patients experiencing acute illness or trauma. Acute care is generally short-term