WCU FINAL EXAM (NURS 100) QUESTIONS AND ANSWERS ALREADY PASSED

WCU FINAL EXAM (NURS 100) QUESTIONS AND ANSWERS ALREADY PASSED INTRAPERSONAL COMMUNICATION Communication within an individual (self-talk) SMALL GROUP COMMUNICATION Communication within a group of people working towards a mutual goal. S.O.L.E.R. S- sit facing the patient O- open posture L- lean forwards the patient E- eye contact R- relax "Do" for communication Silence Present reality Actively listen Ask questions (SOLER) Use open-ended questions Summarize Offer self Touch Set boundaries! "Don't of communication Ask irrelevant questions Offering personal opinions Stereotype Give advice Give false Reassurance/hope Minimizing feelings Change topic Judge Offer sympathy Ask why questions! T or F: The following is a form of therapeutic communication: If I were you, I would take the medication the doctor prescribed. False T or F: The following is a form of therapeutic communication: Tell me what your concerns are regarding the procedure. True AIDET A-Acknowledge I-Introduce D-Duration E-Explanation T-Thank you ISBAR IDENTIFY SITUATION BACKGROUND ASSESSMENT RECOMMENDATION Pre interaction, orientation, working, resolution (termination) The phases of communication between the nurse and a patient Preinteraction Phase of nurse/ patient interaction which happens prior to meeting patient, gathering information about them (name, DOB Orientation When the nurse and the patient meet, get to know each other, and learn to trust each other, nurse introducing themselves to