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Samenvatting Communicatietheorie en model Rita Steens $3.22
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Samenvatting Communicatietheorie en model Rita Steens

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communicatietheorie 1e jaar sociaal werk

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  • February 25, 2021
  • 1
  • 2020/2021
  • Summary
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Communicatietheorie

Definitie: communicatie is uitwisseling van symbolische informatie tussen mensen die zich bewust
zijn van elkaars aanwezigheid. Deze informatie wordt deels bewust en deels onbewust gegeven en
ontvangen.

Elk gedrag is communicatie.

 Symbolische informatie: signalen die symbolisch zijn en verwijzen naar iets anders
 Aanwezigheid: bewust van elkaars aanwezigheid
- Interpersoonlijk: mensen in elkaars nabijheid/op afstand met elkaar
- Massa: altijd via medium en openbaar. Afstand in ruimte en tijd tussen zender en ontvanger
- Intrapersoonlijk: binnen persoon zelf
 Bewust/onbewust: alle gedrag is communicatie

Communicatieschema:

10 stappen:

1. Zender
2. Ontvanger
3. Boodschap
4. Coderen
5. Decoderen
6. Feedback
7. Referentiekader
8. Kanalen
9. Ruis
10. Context

Communicatiemodel Rita Steens:

1. Binnenkant
2. Buitenkant
3. Overkant
4. Context


1. Effect
2. Invloed
3. Betekenis

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