IFSM 300 Quiz 13 - Basics of Databases Module: GRADED A | 100% CORRECT |UNIVERSITY OF MARYLAND , UNIVERSITY COLLEGE
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Course
IFSM 300 (IFSM300)
Institution
UNIVERSITY OF MARYLAND , UNIVERSITY COLLEGE
IFSM 300 Quiz 13 - Basics of Databases Module: GRADED A | 100% CORRECT |UNIVERSITY OF MARYLAND , UNIVERSITY COLLEGEIFSM 300 Quiz 13 - Basics of Databases Module: GRADED A | 100% CORRECT |UNIVERSITY OF MARYLAND , UNIVERSITY COLLEGE
Basics of Databases Module
Schedule:
Available now. Due 12/06/2015 12:01 AM EST
Attempt 1 of 2
Started: 12/05/2015 9:44 AM EST
Submitted: 12/05/2015 10:03 AM EST
Score: 58%
Points: 110 out of 190
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OLI quizzes are based entirely on material in the OLI module content, not on external
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resources or personal experience.
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Question 1
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Points: 10 out of 10
Suppose you need to store and manipulate all data related to customers: names,
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addresses, items purchased, total purchases for the past year, invoices sent and invoices
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paid, and shipment records. Your best option for handling this kind of data is a
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database
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Question 2
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Points: 10 out of 10
In terms of customer service issues, which of the following is the least likely reason
for using a robust CRM?
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A CRM can provide a company's marketing department with
information needed to identify and target new customers.
A CRM can provide a more rapid response to queries and
concerns by forwarding the query to the right department.
A CRM can enable members of pertinent departments to have
access to all the relevant information, enabling them to answer
queries and resolve problems quickly and easily.
, A CRM can optimize the information shared among
departments, resulting in better management of existing accounts.
Question 3
Points: 10 out of 10
True or false? A data warehouse will typically contain the history of all previous
interactions with specific users (including product use and transactions), but rarely
includes other types of data.
True
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False
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Question 4
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Points: 0 out of 10
Paul has been working long hours. He is tired and distracted by family issues, so he has
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not been doing record updates regularly. There is a sudden power outage in the building
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and the last 15 records he has been working on have not been saved to the database.
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Which of the following best describes this data issue?
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Accidental data loss
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Malicious data leak
Accidental data leak
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Malicious data loss
Question 5
Points: 10 out of 10
Your network administrator finds a virus in the network software. Fortunately, she was
able to eliminate it before it resulted in a denial-of-service attack, which would have
prevented legitimate users of the networked database from gaining access to the records
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