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BTEC Level 3 Business - Unit 19 - P6
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BTEC Level 3 Business - Unit 19 - P6
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Review a Team’s Overall Effectiveness, Together with YourContribution to Achieving the Goals -
Unit 19 - P6
Effective teams are created with good team leaders, with vision, ambition, and
motivated team members. It depends on the business or job role as to what
type of team is effective. Team effectiveness refers to getting people in a
company to work together successfully. There are advantages and
disadvantages to working in a team.
Advantages
Teams have more knowledge, ability and effort than just a single team
member.
Diversity of views and experience could lead to innovation.
Increase in individual motivation and participation.
Disadvantages
Individuals may be better than others at tasks.
Personalised or relationship conflict.
A team that I worked in was at McDonald’s. At McDonald’s our team had a
hierarchical structure. We all worked well together, and each had a role to play
to reach our goals.
Our main objective was to serve good quality food and provide a good and fast
service. We meet this objective well by working together, helping each other
and ensuring we play our individual roles very well. In our team on the drive-
thru you have someone taking orders, someone gathering the food together,
another person doing the drinks and deserts, someone who takes the
payments, someone who checks everything when it’s all together and finally
someone that presents the food to the customer. Sometimes in order to
ensure the team stays on trach an d gets the job done we got moved around
so we done something different each day.
My contribution varied as to what role I was doing. However, I always ensured
whatever role I was doing, I done it to the best of my ability. I also contributed
by helping my other team members when possible. I performed well within the
team and I feel that I was an attribute to the team. I was good at most things
that I had to do, but one weakness that I had was that I didn’t like serving the
customers face to face; however, I did overcome this.
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