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Rene Garcia Jr ATI Leadership Proctored Focus ReviewManaging Client Care: Appropriate Delegation to an Assistive Personnel (Active Learning Template - Basic Concept, RN QSEN -
Teamwork and Collaboration, RM Leadership 7.0 Chp. 1)
ADLs, bathing, grooming, dressing, toileting, ambulating, feedings (WITHOUT
DIFFICULTY SWALLOWING) intake and output, vital signs
Nurses can only delegate tasks appropriate for the skill and education level of the
healthcare team member who is receiving the assignment
Is the process of transferring the authority and responsibility to another team member of
complete a task, while retaining the accountability
Coordinating Client Care: Supporting the Family of a Client Who Has Alzheimers Disease (RM Leadership 7.0 Chp. 2, Active
Learning Template - Basic Concept, RN QSEN - Patient-centered Care)
Educate family/caregivers about illness, methods of care, and adaptation of the home
environment
Provides caregivers a temporary rest from caregiving while the person with Alzheimer’s
continues to receive care in a safe environment
Review the resources available to the family as the client health declines. Include long
term care options
Managing Client Care: Identifying Conflict Resolution Strategies (RN QSEN - Teamwork and Collaboration, Active Learning
Template - Basic Concept, RM Leadership 7.0 Chp. 1)
Intrapersonal conflict- occurs withing the person can involve internal struggle related to
contradictory values or wants
Intergroup conflict- occurs between two or more group of indivuals, departments or
organizations
Stages of conflict:
o latent conflict- the actual conflict has not yet developed however factors are
presnt that have high likelihood of causing conflict
o perceived conflict: a party perfieves that a problem is present though an actual
conflict might not actually exist.
o Felt conflict- those involved begin to feel an emotional response to the conflict
o Manifest conflict- are aware of the conflict and action is taken
o Conflict aftermath- is the completion of the conflict process.
Open communication among staff and between clients can help fray the need for
conflict
Use I statements and focus on the problem, Escalating conflicts should be moved to a
private area
Managing Client Care: Implementing Scheduling Change (RN QSEN - Teamwork and Collaboration, Active Learning Template -
Basic Concept, RM Leadership 7.0 Chp. 1)
Bring unsafe assignment to the attention of the scheduling to charge nurse to negotiate a
new assignment
Move up chain of command if nothing worked
Failure to take care patient is patient abandonment
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