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Summary lectures E-logistics
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Summary E-logisticsLecture 2
- E-hospitality is one of the components of e-business
o E-fly and e-hotel are components of e-hospitality
- Time line getting an overview of the predecessors of e-business
- P-business Mail-order companies
o Paper, mail or fax
o Everything is done by documents (printed or not)
o Everything has to be typed double mistakes are bound to happen
- EDI the next release, safes in the supply chain
o Things don’t have to be entered double
o Number of mistakes will decrease
o International standards
- E-business performing transactions electronically using modern information technology
o Transactions – electronically or via paper
o Portals – employee portal, market place, customer portals
o Modern ICT-technology
- E-distribution logistics – 3 components that are interconnected
o E-inventory control
o E-warehousing
o E-transport
- Mail-order company the buying of goods/services by mail delivery
o The buyer places an order for the desired products with the merchant through some
remote method such as:
Sending an order form in the postal mail
Placing a telephone call
Placing an order with a travelling agent
Paying by instalments
- EDI Electronic data exchange
o The electronic exchange of structured and standardized data between computers of
the parties involved in commercial transactions without human intervention
- Electronic transactions the activities of a business user to and/or view, add (store), change
and delete electronic business information (data) in a computer
- Web portal a specially designed website that brings information from diverse sources, like
emails, online forums and search engines, together in a uniform way.
o Usually, each information source gets its dedicated area on the page for displaying
information (a portlet);
o often, the user can configure which ones to display.
- Website a collection of web pages and related content that is identified by a common
domain name and published on at least one web server.
o Notable examples are wikipedia.org, google.com, and amazon.com.
o All publicly accessible websites collectively constitute the World Wide Web.
o There are also private websites that can only be accessed on a private network, such
as a company's internal website for its employees.
- Mobile application a computer program or software application designed to run on a
mobile device such as a phone, tablet, or watch.
o Apps were originally intended for productivity assistance such as email, calendar, and
contact databases, but the public demand for apps caused rapid expansion into
other areas such as mobile games, factory automation, GPS and location-based
, services, order-tracking, and ticket purchases, so that there are now millions of apps
available.
o Apps are generally downloaded from application distribution platforms
- Online market place a type of e-commerce website where product or service information
is provided by multiple third parties.
o Online marketplaces are the primary type of multichannel ecommerce and can be a
way to streamline the production process.
o In an online marketplace, consumer transactions are processed by the marketplace
operator and then delivered and fulfilled by the participating retailers or wholesalers.
o These type of websites allow users to register and sell single items to many items for
a "post-selling" fee.
Traditional information Modern information
technology technology
Business application software Standard software applications Web-based ERP
Business intelligence Webshop software
In house Portal software
In the cloud SAAS ( Software As
A Service)
System software MS-Windows HTML
SQL-database EDI
In house In the cloud
Hardware Desktop / laptop Servers / the internet
Mainframes / computers Modern devices
In the cloud
Communication ware LAN Wifi
Fixed telephone network Fiber network
In house Outsourced
- Modern information technology the ICT components/tools that are available since 2000
o Application software – Web shop software, web based ERP, portal software, system
software HTML, database software, hardware routers
- IP-based software Software that is programmed (build) by uses the international standard
internet protocol
- E-business strategical view to survive (free record shop, blocker)
o To get a good Return on Investment (coolblue)
- E-business commercial view Increase the market from geographical point f view
o Knowing your customers much better
o Cheaper communication with potential customers
- E-business logistic view Cost reduction by reductio of data entry and entry mistakes
o Cost reduction of a shop at one location
o Possibility of cost reduction by outsourcing to shared service centres
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