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organizational behavior

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  • March 23, 2021
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Job Satisfaction

Job satisfaction refers to the extent to which workers feel content, self-motivated and satisfied

with their jobs. Job satisfaction is a subjective matter; different people working in the same

organisation and the same condition may have different views on their job satisfaction levels. An

employee who embraces challenges that come with a specific occupation may enjoy working in a

demanding environment, while another worker may find it stressful working in the same

environment. Job contentment happens when workers feel they have a comfortable work-life

balance, job stability and career growth opportunities (Gruneberg 33). The best performers in an

organisation enjoy their work because their projects turn into their passion, raising their results

and commitment. There are two forms of job satisfaction: cognitive and affective satisfaction.

Cognitive satisfaction refers to an individual's happiness through logical means of occupation

like pay, responsibility and designation. Affective satisfaction refers to the overall pleasurable

emotions from employment and its effect on one's life. A feature of job satisfaction is that it is

intangible; measuring and recognising contentment is only possible by comprehending how

employees behave. Another feature is that it is equal to an individual's outcomes and

expectations in the management and workplace. When the yield is in line with the expectations,

it promotes the workers' satisfaction and vice versa. According to the Employee Job Satisfaction

and Engagement Report, for the first time in many years, the number of workers who reported

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contentment in their current occupations rose by 7% from 81% in 2013 to 88% in 2016

(Jehanzeb 47) To avoid employee turnover and bolster employee engagement, employers should

ensure job satisfaction of all workers in the organisation.

A factor that determines job satisfaction includes micromanagement. Micromanaging the

workers is a killer of trust, time, job satisfaction and productivity. Sustained scrutiny of the

workers makes them feel suffocated, reducing their productivity and creativity. For workers to

feel contended with their work, the employer should give them some room to work on their

projects without continuously bombarding them with information, questions or criticism. When

an employer gives some space to the employees, it also builds collaboration between workers

because it enhances informal talks that build a workplace relationship. But when the managers

constantly question the workers, there is a high likelihood of shifting blame, which creates bad

blood between workers. Another factor that influences job satisfaction is the leadership of an

organization. Through their conduct and attitude, organisational leaders can make or break a

firm. The employees are the most important asset for an organisation's success; therefore, if a

leader maltreats the workers, the firm is likely to flop due to a high employee turnover rate.

Workers are less likely to stay in an environment where they are disrespected, their efforts are

not appreciated, or where certain workers are treated with bias. To ensure job satisfaction, an

organisation's leaders should build a good relationship with the workers by creating a conducive

and friendly environment (Topolosky 16). Another factor that influences job satisfaction is

creativity in the workplace. Doing the same activities day in day out bores the employees, which

often causes job dissatisfaction. Permitting a sense of creativity at work creates new workplace

challenges, making things more interesting for the employees. Creating an environment that

facilitates creativity gives the workers the freedom to develop new ideas of doing things, which

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