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Samenvatting Management en Organisatie (NCOI)
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Samenvatting voor het tentamen Management en Organisatie afgenomen door NCOI.
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Cijfer 8! Integrale opdracht HBO Bachelor Logistiek en Economie fase 3 met beoordeling
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Samenvatting Management en Organisatie,Inhoudsopgave
HOOFDSTUK 1 – INLEIDING ......................................................................................................... - 6 -
HOOFDSTUK 2 – MANAGEMENT, ORGANISATIE EN BESLUITVORMING........................................ - 7 -
WAT IS MANAGEMENT? ................................................................................................................... - 7 -
WAT IS EEN ORGANISATIE? ................................................................................................................ - 7 -
KENMERKEN VAN THEORIE OVER MANAGEMENT EN ORGANISATIE .............................................................. - 8 -
WAT IS BESLUITVORMING? ................................................................................................................ - 8 -
HOOFDSTUK 3 – OMGEVING VAN ORGANISATIES ..................................................................... - 10 -
MESO-OMGEVING EN HET VIJFKRACHTENMODEL VAN PORTER ................................................................ - 10 -
MACRO-OMGEVING ....................................................................................................................... - 11 -
INTERACTIE TUSSEN DE MACRO -EN MESO-OMGEVING ........................................................................... - 12 -
VERANDERING VAN DE OMGEVING .................................................................................................... - 12 -
VOORSPELLINGSTECHNIEKEN............................................................................................................ - 13 -
BRONNEN VAN INFORMATIE ............................................................................................................ - 13 -
HOOFDSTUK 4 – STRATEGIEFORMULERING ............................................................................... - 14 -
MODEL VAN STRATEGIEFORMULERING ............................................................................................... - 14 -
STERKTEN EN ZWAKTEN .................................................................................................................. - 14 -
RAMING BIJ ONGEWIJZIGD BELEID ..................................................................................................... - 15 -
STRATEGISCHE ALTERNATIEVEN ........................................................................................................ - 15 -
KEUZE ......................................................................................................................................... - 16 -
WAT IS LEIDINGGEVEN? .................................................................................................................. - 17 -
THEORIEËN OVER LEIDERSCHAP......................................................................................................... - 17 -
UNIVERSELE THEORIE ............................................................................................................................. - 17 -
SITUATIEAFHANKELIJKE THEORIE............................................................................................................... - 19 -
HET GEVEN VAN OPDRACHTEN ......................................................................................................... - 20 -
HUMANRESOURCEMANAGEMENT (HRM) .......................................................................................... - 20 -
MANAGEMENT DEVELOPMENT ......................................................................................................... - 21 -
HOOFDSTUK 9 – MOTIVEREN EN BELONEN ............................................................................... - 22 -
MOTIVATIE VAN MENSEN ................................................................................................................ - 22 -
INHOUDSTHEORIEËN .............................................................................................................................. - 22 -
PROCESTHEORIEËN ................................................................................................................................ - 23 -
BELONEN VAN MENSEN .................................................................................................................. - 23 -
HOOFDSTUK 10 – FINANCIËLE MIDDELEN EN STURING .............................................................. - 25 -
BELANG VAN FINANCIËLE MIDDELEN .................................................................................................. - 25 -
BUDGETTERING ............................................................................................................................. - 25 -
FINANCIËLE AANSTURING VAN AFDELINGEN ......................................................................................... - 26 -
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,INTERNE LEVERINGEN ..................................................................................................................... - 26 -
BALANCED SCORECARD (BSC).......................................................................................................... - 27 -
HOOFDSTUK 11 – MIDDELEN: DUURZAME PRODUCTIEMIDDELEN............................................. - 28 -
GEBOUWEN ................................................................................................................................. - 28 -
MACHINES EN INSTALLATIES ............................................................................................................ - 28 -
ICT-INFRASTRUCTUUR .................................................................................................................... - 28 -
VERVOERMIDDELEN ....................................................................................................................... - 29 -
ALGEMENE AANDACHTSPUNTEN ....................................................................................................... - 29 -
HOOFDSTUK 12 – BESTUREN VAN BEDRIJFSPROCESSEN ............................................................ - 30 -
PRODUCTIEPLANNING .................................................................................................................... - 30 -
PROJECTEN EN NETWERKPLANNING ................................................................................................... - 31 -
HOOFDSTUK 13 – BEHEERSEN VAN KWALITEIT .......................................................................... - 32 -
WAT IS KWALITEIT? ....................................................................................................................... - 32 -
BELANG VAN KWALITEIT.................................................................................................................. - 32 -
PROCESSEN OM KWALITEIT TE VERBETEREN ......................................................................................... - 33 -
CERTIFICEREN ............................................................................................................................... - 34 -
KWALITEIT VAN DIENSTEN ............................................................................................................... - 35 -
AFHANDELING VAN KLACHTEN .......................................................................................................... - 35 -
HOOFDSTUK 14 - ARBEIDSVERDELING ....................................................................................... - 36 -
ARBEIDSVERDELING: VERTICAAL EN HORIZONTAAL ................................................................................ - 36 -
FUNCTIONALISATIE VERDER UITGEWERKT ............................................................................................ - 37 -
ARBEIDSVERDELING: EEN KWESTIE VAN AFWEGEN EN COMBINEREN .......................................................... - 38 -
ORGANIEKE EN PERSONELE STRUCTUUR .............................................................................................. - 39 -
HOOFDSTUK 15 – RELATIES EN BEVOEGDHEDEN ....................................................................... - 41 -
SOORTEN RELATIES BINNEN EEN ORGANISATIE ..................................................................................... - 41 -
MATE VAN (DE)CENTRALISATIE VAN BEVOEGDHEDEN ............................................................................ - 42 -
HOOFDSTUK 16 – COÖRDINATIE ............................................................................................... - 43 -
VERSCHILLENDE SOORTEN SAMENHANG ............................................................................................. - 43 -
VERSCHILLENDE COÖRDINATIEVOORZIENINGEN .................................................................................... - 43 -
HOOFDSTUK 17 – VAN STRATEGIE VIA OPERATIES NAAR ORGANISATIESTRUCTUUR ................. - 44 -
STRATEGIEËN EN PASSENDE ORGANISATIESTRUCTUREN .......................................................................... - 44 -
PRODUCTSPREIDING .............................................................................................................................. - 44 -
GEOGRAFISCHE SPREIDING ...................................................................................................................... - 44 -
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, VERTICALE SPREIDING ............................................................................................................................ - 45 -
POSITIONERINGSSTRATEGIEËN ................................................................................................................. - 45 -
COMBINATIES VAN STRATEGIEËN (EN DE GEVAREN ERVAN) ..................................................................... - 45 -
NEGEN TESTS VOOR EEN GOEDE ORGANISATIESTRUCTUUR ...................................................................... - 46 -
CAPITA SELECTA ........................................................................................................................ - 47 -
II – CULTUUR IN ORGANISATIES ........................................................................................................ - 47 -
IV – CONFIGURATIEBENADERINGEN................................................................................................... - 48 -
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