In deze uitgebreide samenvatting zijn de hoofdstukken 1 t/m 10 en hoofdstuk 12 behandeld. De onderdelen die niet behandeld zijn, zijn: §1.8, §1.9, §2.7, §3.6, §3.7, §4.12, §8.3, §10.5, §10.6.1, H11, §12.6.2 en §12.7 (ook zijn de internationale vraagstukken en zelfstudievragen niet verwer...
HUMAN RESOURCE MANAGEMENT (6E EDITIE)
HOOFDSTUK 1 TM 12
AUTEURS: MARIANNE REIJNDERS, JACINTHA VAN BEVEREN, DIANA VAN DAALEN
EN CAROLA VOGELZANG
EXCLUSIEF: §1.8, §1.9, §2.7, §3.6, §3.7, §4.12, §8.3, §10.5, §10.6.1, H11,
§12.6.2 EN §12.7 (OOK DE INTERNATIONALE VRAAGSTUKKEN EN
ZELFSTUDIEVRAGEN ZIJN NIET VERWERKT)
1
,Inhoudsopgave
Hoofdstuk 1 Inleiding in Human Resource Management.................................................................................5
§1.1 Belangrijkste taken personeels- of HR-managers........................................................................................5
§1.2 Human Resource Management....................................................................................................................5
§1.3 Andere zienswijzen op HRM.........................................................................................................................6
§1.4 actuele vraagstukken in HRM.......................................................................................................................7
§1.5 Cultuurvraagstukken in HRM........................................................................................................................8
§1.6 Corporate Social Responsibility (CSR)...........................................................................................................8
§1.7 Corporate Governance..................................................................................................................................8
Hoofdstuk 2 Human Resource strategie en planning.......................................................................................9
§2.1 Strategie.......................................................................................................................................................9
§2.2 Human Resource Planning............................................................................................................................9
§2.3 Inschatten van de interne beschikbaarheid van Human Resources.............................................................9
§2.4 Inschatten van de externe beschikbaarheid van Human Resources............................................................9
§2.5 Vraag en aanbod vergelijken......................................................................................................................10
§2.6 Ontwikkelen en implementeren van HR-strategieën.................................................................................11
§2.8 Internationale vraagstukken......................................................................................................................11
§2.9 Leeftijdsbewust personeelsbeleid...............................................................................................................11
Hoofdstuk 3 Werknemersbetrokkenheid door participatie en medezeggenschap.........................................12
§3.1 De monistische en pluralistische zienswijze................................................................................................12
§3.2 Partnerschap, betrokkenheid en medezeggenschap..................................................................................12
§3.3 Europese wet- en regelgeving....................................................................................................................13
§3.4 De ondernemingsraad in Nederland..........................................................................................................14
§3.5 Betrokkenheid en prestatie.........................................................................................................................15
Hoofdstuk 4 Arbeidsrelatie.......................................................................................................................... 17
§4.1 Rechten en plichten voor beide partijen.....................................................................................................17
§4.2 Wederzijdse verwachtingen: het psychologisch contract..........................................................................17
§4.3 Het juridische kader....................................................................................................................................17
§4.4 Arbeidsovereenkomst.................................................................................................................................17
§4.5 Flexibele arbeidsrelaties.............................................................................................................................18
§4.6 Duur van de arbeidsovereenkomst.............................................................................................................19
§4.7 Goed werkgeverschap en goed werknemerschap......................................................................................19
§4.8 Bijzondere bedingen in de arbeidsovereenkomst.......................................................................................20
§4.9 Werktijden..................................................................................................................................................21
§4.10 wetgeving inzake gelijke behandeling......................................................................................................22
§4.11 Overgang van onderneming.....................................................................................................................22
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,Hoofdstuk 5 Diversiteit en gelijkheid............................................................................................................ 24
§5.1 Gelijkheid en diversiteit..............................................................................................................................24
§5.2 Wet gelijke behandeling van mannen en vrouwen (WGBMV - 1980)........................................................24
§5.3 Algemene wet gelijke behandeling (AWGB - 1994)...................................................................................24
§5.4 Wet onderscheidend arbeidsduur (WOA - 1996).......................................................................................24
§5.5 Wet onderscheid bepaalde en onbepaalde tijd (WOBOT - 2002)..............................................................24
§5.6 Wet gelijke behandeling op grond van handicap of chronische ziekte (WGBH/CZ - 2003).......................25
§5.7 Wet gelijke behandeling op grond van leeftijd bij arbeid (WGBL - 2004)..................................................25
§5.8 Wezenlijke beroepsvereisten......................................................................................................................25
§5.9 College voor de Rechten van de Mens........................................................................................................25
§5.10 Goed gelijkheidsbeleid..............................................................................................................................25
§5.11 Bewijslast in gelijke behandelingszaken...................................................................................................25
§5.12 Diversiteit in de organisatie......................................................................................................................25
............................................................................................................................................................................26
Hoofdstuk 6 Werving................................................................................................................................... 27
§6.1 De doelen van werving...............................................................................................................................27
§6.2 Wervingsbeleid...........................................................................................................................................27
§6.3 Wervingsprocedures...................................................................................................................................27
§6.4 Documentatie ter ondersteuning van het wervingsproces........................................................................27
§6.5 Wervingsmethoden....................................................................................................................................29
§6.6 Mondiale vraagstukken..............................................................................................................................30
Hoofdstuk 7 Selectie (sollicitatiegesprekken, testen en aanvullende instrumenten)......................................31
§7.1 Doel van het selectieproces........................................................................................................................31
§7.2 Selectiebeleid en -procedures.....................................................................................................................31
§7.3 De shortlist..................................................................................................................................................31
§7.4 Sollicitatiegesprekken.................................................................................................................................32
§7.5 Selectie als strategisch activiteit.................................................................................................................34
§7.6 Manieren om de geschiktheid van kandidaten vast te stellen...................................................................34
§7.7 Verdere selectie-instrumenten...................................................................................................................34
§7.8 De uiteindelijke beslissing nemen...............................................................................................................35
§7.9 Administratieve procedures........................................................................................................................35
Hoofdstuk 8 Prestaties beoordelen en begeleiden........................................................................................36
§8.1 Definitie van prestatiemanagement...........................................................................................................36
§8.2 Prestatiemanagement als geïntegreerd en strategisch proces..................................................................36
§8.4 De rol van de lijnmanager..........................................................................................................................36
§8.5 De rol van de lijnmanager in de beoordeling.............................................................................................38
§8.6 Ontwikkelen van de juiste documentatie...................................................................................................38
3
, §8.7 Verschillende beoordelingsmethoden........................................................................................................39
§8.8 Het beoordelingsgesprek............................................................................................................................40
§8.9 Informatietechnologie en prestatiemanagement......................................................................................40
Hoofdstuk 9 Opleiding en talentontwikkeling............................................................................................... 41
§9.1 Het belang van opleiding en talentontwikkeling........................................................................................41
§9.2 De betekenis van opleiding en talentontwikkeling en het verschil met training.......................................41
§9.3 Een leercultuur creëren...............................................................................................................................41
§9.4 De opzet van het opleidings- en talentontwikkelingstraject......................................................................42
§9.5 Inwerken.....................................................................................................................................................44
§9.6 Hoe leren mensen?.....................................................................................................................................44
§9.7 Leertheorieën..............................................................................................................................................44
§9.8 Moderne benaderingen van opleiding en ontwikkeling.............................................................................45
Hoofdstuk 10 Salaris- en andere beloningssystemen....................................................................................47
§10.1 Definities...................................................................................................................................................47
§10.2 Invloeden op het loon- en salarissysteem................................................................................................47
§10.3 Functiewaardering....................................................................................................................................49
§10.4 Typen beloningssystemen.........................................................................................................................49
Hoofdstuk 12 Ontslag en boventalligheid..................................................................................................... 52
§12.1 Ontslag......................................................................................................................................................52
§12.2 Opzegverboden.........................................................................................................................................52
§12.3 Opzegtermijn............................................................................................................................................53
§12.4 Kennelijk onredelijk ontslag......................................................................................................................53
§12.5 Ontslag op staande voet...........................................................................................................................53
§12.6 Ontbinding door de kantonrechter...........................................................................................................53
§12.8 Ongeschiktheid.........................................................................................................................................54
§12.9 Pensionering.............................................................................................................................................54
§12.10 Mediation...............................................................................................................................................54
§12.11 Reorganisatie..........................................................................................................................................54
§12.12 De rechten van ontslagen werknemers..................................................................................................55
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