Het vak Conflictanalyse besteedt aandacht aan theoretische inzichten en modellen en diverse manieren van conflictoplossing , zowel juridisch , als buiten-juridisch als ook mengvormen daarvan.
Bij de beroepsopdracht conflictanalyse moest ik een conflict van de 'rijdende rechter' analyseren. Hierbij...
, Inhoudsopgave
INLEIDING...................................................................................................................................................... 2
1. EERSTE ANALYSE VAN HET CONFLICT VOLGENS CONFLICTANALYSEMODEL.................................................3
2. ANALYSE VAN DE COMMUNICATIE TUSSEN DE TWEE PARTIJEN..................................................................4
A. COMMUNICATIEPATRONEN VAN RUZIEGEDRAG (MCGILLAVRY)....................................................................................4
B. VIER ASPECTENMODEL VAN COMMUNICATIE (SCHULZ VON THUN)...............................................................................5
C. INTENTION INVENTION.........................................................................................................................................5
3. BESCHRIJVING VAN DE CONFLICTSTIJLEN + EFFECTEN.................................................................................6
A. VERSCHILLENDE CONFLICTSTIJLEN VOLGENS THOMAS EN KILLMAN...............................................................................6
B. ALTERNATIEVE SCENARIO.....................................................................................................................................7
C. CONFLICTSTIJLENTEST..........................................................................................................................................7
4. PROCEDURES EN METHODES...................................................................................................................... 8
ANALYSE VAN DE BELANGEN.....................................................................................................................................8
VORMEN VAN CONFLICTOPLOSSING............................................................................................................................8
Tussenpartijdige conflictoplossing...................................................................................................................9
Partijdige conflictoplossing..............................................................................................................................9
5. ANALYSE EMOTIES IN DE CASUS EN MOGELIJKE INTERVENTIE: HOE DAARMEE OM TE GAAN....................11
6. BIBLIOGRAFIE........................................................................................................................................... 14
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