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Summary Chapter 8 Organizational Behaviour King and Lawley
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Summary of Chapter 8 of the Textbook of King and Lawley Organizational Behaviour
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Organizational Behaviour Summary Chapter 8Personality and Individual Differences
Recruitment=the process of attracting a pool of candidates for a particular job
vacancy
Selection=the process of selecting most appropriate candidate from a pool of
applicants for a particular vacancy
Confirmation bias=people only tend to take note of information which confirms
their already held perceptions
Informal measures= e.g. phone calls to previous employers or checks for social
networking sites
o Checking social media raises legal issues-employers have access to information
that cannot be used legally for selection decisions (information about sexual
orientation, religion, etc)
3 approaches to study personality
Nomothetic approach
Ideographic approach
Social radical approach
Nomothetic approach
=trait theories; traits are the main building blocks of a personality
o Two of the most popular trait theory testing instruments used in the
workplace:
16 personality factor
Big five personality scale
Personality as a set of measurable traits
Sorts people into particular personality types or scales
Two approaches:
o Classify people into broad personality types
o Plotting people on a number of scales between two opposite ends of a
particular trait
Questionnaires are usually trademarked commercial products for which a
company wishing to recruit will pay for the right to use
Predictive validity is low
o Candidates may fake answers
Labelling a personality can not only define how the person identifies themselves,
but how they actually act a test starts to affect and change a personality
Ideographic approach
Personality as something much more dynamic which develops as a result of our
experiences and interactions rich, complex personalities, rather than as fitting
into a certain personality type
With methods such as the MBTI, there are only 16 possible combinations of
personality type: you share a personality type with one sixteenth of the world’s
population
Personalities are processual=in a continual process of being changed and
influenced; the develop from childhood onwards in an individual way, being
influenced by environmental factors
o Particular areas of society will have an influence on our personality, for
example:
Family and upbringing
School and University
Organization and workplace
Social categories (e.g. gender, religion, social class)
Has its roots in psychoanalytic tradition of Sigmund Freud
Understanding of a personality comes from lengthy therapy sessionsno solution
for efficiency in recruiting process
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