Summary Introduction to operations and supplychain management q3
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Avans Hogeschool (Avans)
International Business & Management
Supply chain management
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Supply chain summary
Training 1
Operations management:
the planning, scheduling and control of the activities that transform inputs into finished
goods and services.
Logistics 7 rights
Logistics management is that part of the supply chain management that plans, implements
and controls the efficient, effective forward and reverse flow and storage of goods, services
and related information between the point of origin and the point of consumption in order
to meet customers’ requirements.
A supply chain ‘encompasses all activities associated with the flow and transformation of
goods from the raw material stage (extraction), through to the end user, as well as the
associated information flows.’
Second tier supplier:
The supplier of your supplier
there can be more supplier tiers than just two
, Training 2
Lead time:
The amount of time between an order is placed until it is ready to be delivered.
Process integration:
Working together in the supply chain is the key element which provides value to the
customer.
for example suppliers and distributors.
Intra-organizational operations
Supply chain operations consist of:
- Finance
Budgeting, analysis, funds
- Marketing
What product? What volumes? Cost? Quality? Delivery?
- Accounting
Performance measurement systems. Planning and control.
- Design
Sustainability, quality, manufacturability.
- (M)IS
Management information systems. What IT solutions to make it all work together?
Mission statement
- Reason for existence
- Core values
- Domain
Business strategy
- Targeted customers/markets
- Areas of sustainable competitive advantage/core competency
- Role of supply chain partners
- Time frames and performance objectives
Operations and supply chain strategies <-> other functional strategies
- Translate business strategy into operations - marketing
and supply chain actions - finance
- Provide value to targeted customers - human resource
- Develop supporting core competencies in - research and develop.
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