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Performance Management and Science of Bx
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Book: Performance Management: Changing Behavior that Drives Organizational Effectiveness 5th
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🕰Performance Management and
Science of Bx
WEEK WEEK 2
Performance Management and Science of
Bx
The sciences of bx in Business
Performance management (PM)
What is performance management?
Create a workplace that brings about the best in people while generating
the highest value of the organization
Branch of ABA > focuses in the workplace.
Value of performance management (PM) to
organizations
What are the 7 values of PM?
Practical and it works
Set of specific actions for increasing desired and decreasing undesired
performance
Produces short and long term results
Both human and animal bx changes as a result of effective
environmental arrangement.
Performance Management and Science of Bx 1
, Requires no psychological training
In order to work effectively with people, you must first directly observe
how they behave.
Focuses on actual, observable bx instead of mental activities.
A system for maximising all kinds of performance.
Applies to all people, wherever they work and whatever they do.
Creates an enjoyable place in which to work
Can be used to enhance relationship at work, at home, and in the
community
Bx techniques are robust and can be applied across settings, i.e.,
generality.
Performance management is an open system
There are no "secret" formulas in improving performance
There are no "motivational tricks".
💡 We can treat people to habilitation, i.e., increase access to reinforcers.
As long as you have bxs, you can shape them to be productive.
The Science of bx in business
Many people find the application of ABA to the DD population rather than
Business.
When working within the business world, the urge to use summary labels
becomes overwhelming.
Organizational Culture
The culture change that needs to occur in business would be to realize that
control is not related to one's ability to punish.
The penchant for punishment pairs the indivi with punishing contingencies.
Performance Management and Science of Bx 2
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