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Measurement Tools in Organizational Behavioural Therapy
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Book: Performance Management: Changing Behavior that Drives Organizational Effectiveness 5th
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🗳Measurement Tools
WEEK WEEK 5
Measurement Tools
💡 Measurement allows you to see smaller changes in performance than
you could see thru casual observation. Seeing these small improvements
allows you to reinforce more often.
What does measuring performance allows you to do?
Increase appropriate delivery of R
Improves your skills in influencing others.
What does progress requires?
Measurement
What does feedback and reinforcement require?
Measurement.
Feedback depends on data obtained by measuring relevant performance.
What does measuring increases?
Credibility
What reduces emotionalism and increases constructive problem solving?
Measuring reduces emotionalism and increases constructive problem
solving.
Using objective and unbiased data on performance reduces emotionalism.
Measurement Tools 1
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