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Conflictanalyse behaald cijfer 10!
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Deze beroepsopdracht heb ik gemaakt in blok 4 van jaar 1. Let op plagiaat! Enkel als voorbeeld bestemd.
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By: manalelbachiri • 3 year ago
By: maryviennes • 3 year ago
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Conflicthantering & MediationCONFLICTANALY
SE
Naam:
Studentnummer:
Opleiding:HBO-SJD
Klas:ROSJDVT1B
Vak:Conflictanalyse
Vakcode:#SPLUS2B0F64
Vakdocent:Gillet, Lilian
Aantal woorden:6203
, Inhoudsopgave
Inleiding........................................................................................................................................................ 2
Wat staat er op het spel met het conflict?...........................................................................................................3
Wie zijn de partijen?.............................................................................................................................................3
Hoe gaan de partijen met elkaar om?..................................................................................................................3
Hoe heeft het zover kunnen komen?....................................................................................................................4
Wat is de rol van de omgeving?...........................................................................................................................4
Wat maakt de weerbarstigheid uit van dit conflict?............................................................................................4
Fase van de escalatieladder..................................................................................................................................4
Opdracht 2. Communicatie............................................................................................................................ 5
Wat is het verschil tussen een meningsverschil en een conflict?.........................................................................5
Vier-aspectenmodel van Schulz von Tun..............................................................................................................5
Communicatiepatronen van MacGillavry.............................................................................................................6
Intention Invention...............................................................................................................................................6
Opdracht 3. Conflicthanteringsstijlen............................................................................................................. 7
Conflicthanteringsstijlen van Christine, Georges, Linda en Jeffrey.......................................................................7
Alternatieve opties................................................................................................................................................8
Eigen voorkeurs-conflicthanteringsstijl................................................................................................................9
Opdracht 4. Opties voor conflictoplossing.................................................................................................... 10
Vormen van conflictoplossing.............................................................................................................................10
Verschillende oplossingsmethoden....................................................................................................................10
Evaluatie.............................................................................................................................................................13
Opdracht 5. De rol van emoties & mediationvaardigheden...........................................................................14
Emoties, escalatie en interventie........................................................................................................................14
Bibliografie.................................................................................................................................................. 16
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