Case
STAGEVERSLAG HBO
- Course
- Institution
Het stageverslag is op HBO niveau geschreven voor stage 2. Het verslag heeft ook een onderzoek naar een horeca onderneming en de behoefte van de omgeving.
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, 02-03-2021Voorwoord
Een groot onderdeel van mijn studie is de stage; je past je geleerde theorie van de studie toe
in de praktijk. Tijdens de stage wordt er verwacht dat je opdrachten maakt, aan jezelf werkt,
een toevoeging bent bij je stagebedrijf en vooral veel leert met wat je wellicht na je studie
zou willen en wat niet. Gedurende de stage heb ik, voor mijn opleiding Hotel- en
eventmanagement aan Tio Rotterdam, dit verslag moeten schrijven.
Ik wil voor mijn leuke en leerzame stagetijd graag al mijn collega’s bedanken! Ik heb mezelf
erg kunnen ontwikkelen gedurende deze stage. Ik wil met name Michiel Lamens, Bob van
der Plas, Naomi Zuijdwijk, Sander Rosenbrand, Penny Nugteren, Mark Bolster, Vincent Borst
en Dieuwertje Bakker bedanken, het team waarmee ik dagelijks werkzaam was. Ook wil ik de
rest van de collega’s bedanken voor het mogelijk maken van deze ontwikkeling en
stagewerkzaamheden.
Lotte Spindler Tio University of applied sciences 1
, 02-03-2021
Samenvatting
Lotte Spindler Tio University of applied sciences 2
, 02-03-2021
Inhoudsopgave
VOORWOORD ..................................................................................................................................................... 1
SAMENVATTING ................................................................................................................................................ 2
1. INLEIDING ................................................................................................................................................. 4
2. BEDRIJFSOPDRACHT – ONDERZOEK ............................................................................................... 5
2.1 INLEIDING .................................................................................................................................................... 5
2.1.1 Bedrijfsbeschrijving ............................................................................................................................. 5
2.1.2 Aanleiding ............................................................................................................................................ 6
2.1.3 Doelstelling .......................................................................................................................................... 6
2.1.4 Probleemstelling .................................................................................................................................. 7
2.1.5 Deelvragen ........................................................................................................................................... 7
2. CONTEXTANALYSE ........................................................................................................................................ 7
2.2.1 Extern ................................................................................................................................................... 8
2.2.2 Intern.................................................................................................................................................. 20
2.3 THEORETISCH KADER................................................................................................................................ 22
2.4 METHODOLOGIE ........................................................................................................................................ 28
2.4.1 Onderzoek benadering ........................................................................................................................ 28
2.4.2 Beschrijving methoden ....................................................................................................................... 28
2.4.3 Overzicht methoden per deelvraag ..................................................................................................... 28
2.4.4 Operationalisatie ................................................................................................................................ 29
2.4.5 Onderzoekspopulatie .......................................................................................................................... 30
2.4.6 Wijze van steekproeftrekking .............................................................................................................. 31
2.4.7 Berekening minimale steekproefomvang ............................................................................................ 31
2.4.8 Wijze van benaderen van de deelnemers ............................................................................................ 31
2.4.9 Validiteit ............................................................................................................................................. 31
2.4.10 Betrouwbaarheid .............................................................................................................................. 32
2.4.11 Generaliseerbaarheid ....................................................................................................................... 32
2.4.12 Ethische aspecten van het onderzoek................................................................................................ 32
2.5 RESULTATEN .............................................................................................................................................. 32
2.5.1 Analyse deelnemers (stakeholders) aan het onderzoek....................................................................... 33
2.5.2 Analyse resultaten per waarde dimensie en per stakeholder .............................................................. 33
2.5.3 Analyse totale resultaten..................................................................................................................... 35
2.6 CONCLUSIE EN AANBEVELINGEN .............................................................................................................. 37
2.6.1 Conclusies........................................................................................................................................... 37
2.6.2 Aanbevelingen .................................................................................................................................... 38
2.7 REFLECTIE ................................................................................................................................................. 39
3. BEROEPSHOUDING ............................................................................................................................... 40
3.1 ONTWIKKELING DOMEINEN EN COMPETENTIES....................................................................................... 40
3.2 ONTWIKKELING NA BEOORDELING BEDRIJFSCOACH ............................................................................... 41
3.3 RAPPORTAGE WERKZAAMHEDEN ............................................................................................................. 41
4. VERSLAG STAGEBEZOEK................................................................................................................... 43
5. REFLECTIE .............................................................................................................................................. 45
6. LITERATUURLIJST ............................................................................................................................... 46
7. BIJLAGEN ................................................................................................................................................. 49
BIJLAGE 1: ENQUÊTE VRAGEN .......................................................................................................................... 49
BIJLAGE 2: BEOORDELING INGEVULD DOOR DE STUDENT ................................................................................. 55
2.1 Beoordeling voorafgaand ...................................................................................................................... 55
2.2 Tussentijdse beoordeling ....................................................................................................................... 56
2.3 Eindbeoordeling .................................................................................................................................... 57
BIJLAGE 3: BEOORDELING INGEVULD DOOR DE BEDRIJFSCOACH ...................................................................... 57
3.1 Tussentijdse beoordeling ....................................................................................................................... 57
3.2 Eindbeoordeling .................................................................................................................................... 59
BIJLAGE 4: FLYER ‘NIEUWE BANEN’ ................................................................................................................ 60
Lotte Spindler Tio University of applied sciences 3
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