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Werkomstandigheden onderleden van de Koninklijke Horeca
Nederland
Koninklijke Horeca Nederland
Naam student: Linda van Ommeren 170075
In samenwerking met: Daan Voorthuysen 190848
Tio University of Applied Sciences
Studierichting en jaar: Hotel en Event Management – 2020
Studieonderdeel: Methoden en Technieken 1
Docent: I. Fuit
,Werkomstandigheden onder arbeiders
2
Linda van Ommeren & Daan Voorthuysen
,Werkomstandigheden onder arbeiders
Voorwoord
Geachte lezer,
Wij zijn tweedejaars studenten aan Hogeschool Tio en studeren Hotel en Event Management. De
afgelopen paar maanden is er onderzoek gedaan naar hoe de werkomstandigheden voor leden van
de Koninklijke Horeca Nederland zijn en hoe ze verbeterd zouden kunnen worden.
Veel leesplezier,
Studenten HEM
3
Linda van Ommeren & Daan Voorthuysen
, Werkomstandigheden onder arbeiders
Inhoudsopgave
Voorwoord.................................................................................................................................................... 3
1. Inleiding..................................................................................................................................................... 7
1.1 Bedrijfs- en onderwerp beschrijving................................................................................................................7
1.2 Aanleiding........................................................................................................................................................7
1.3 Doelstelling......................................................................................................................................................8
1.4 Probleemstelling..............................................................................................................................................8
1.5 Deelvragen.......................................................................................................................................................8
2.1 Interne analyse Linda Over KHN............................................................................................................... 9
Aanbod van KHN...................................................................................................................................................9
2.1 Interne analyse Daan.............................................................................................................................. 10
2.2 Externe analyse Linda............................................................................................................................. 11
Arbeidsomstandigheden in de horeca.................................................................................................................11
Ziekteverzuim in de horeca..................................................................................................................................11
2.2 Externe analyse Daan............................................................................................................................. 12
3 Operationalisatie en Methodologie........................................................................................................... 13
3.1 Onderzoeksstrategie......................................................................................................................................13
3.2 Beschrijving van methoden...........................................................................................................................13
3.3 Operationalisatie...........................................................................................................................................14
Veiligheidsmodellen............................................................................................................................................15
3.4 Onderzoekspopulatie.....................................................................................................................................15
Wijze van steekproeftrekking..............................................................................................................................16
Wijze van benaderen van de deelnemers............................................................................................................16
4 Resultaten................................................................................................................................................ 17
Resultaten steekproef.................................................................................................................................. 23
5 Conclusies en aanbevelingen..................................................................................................................... 24
5.1 Resultaten kwantitatief onderzoek...............................................................................................................24
5.2 Probleemstelling............................................................................................................................................25
5.3 Aanbevelingen...............................................................................................................................................25
6 Discussie Linda.......................................................................................................................................... 27
Evaluatie onderzoek...........................................................................................................................................27
4
Linda van Ommeren & Daan Voorthuysen
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