Summary
Samenvatting LSCM
- Course
- Institution
Hoofdstukken 1, 3, 5 en 6. Incl. oplossingen en uitleg bij de oefeningen. Zowel slides als boek gebruikt.
[Show more]
Seller
Follow
manoubaert
Content preview
LOGISTIEK & SUPPLY CHAIN MANAGEMENT1. INTRODUCTION TO OPERATIONS MANAGEMENT
1.1 Introduction (p.4)
à 3 basic functional areas of business organization.
Each link is a customer of the previous link and a supplier to the following link.
If any one of the links fails for any reason, that can interrupt the flow in the supply chain.
Value-added = the difference between the cost of inputs and the value or price of outputs.
The operations function involves the conversion of inputs into outputs.
Feedback = measurements
1
,Goods are physical items that include raw materials, parts, subassemblies, and final
products.
Services are physical items that include raw materials, parts, subassemblies, and final
products.
à they often occur jointly (as you can see on the picture)
f.e. having the oil changed in your car à service, the oil that is delivered à good.
1.2 Production of goods VS. providing services (p.8)
Operations management = managing transformation processes;
1. Material processors
- Mining
- Assembly
2. Information processors
- Accountants
- Financial analysts
3. People processors
- Hairdressers
- Dentists
We are shifting towards a knowledge economy.
Manufacturing naturally leads to innovation.
2
,Decision horizon;
1. Strategic issues
- Determining the size and location of manufacturing plants
- Deciding the structure of service
- Designing technology supply chains
2. Tactical issues
- Plant layout and structure
- Project management methods
- Equipment selection
- Replacement
3. Operational issues
- Production scheduling and control
- Inventory management
- Quality control and inspection
1.3 Why learn about operations management? (p. 10)
Finance and operations management cooperate by exchanging information and expertise;
1. Budgeting
- Budgets must be periodically prepared
2. Economic analysis of investment proposals
- Evaluation of investments requires input from both
3. Provision of funds
- Avoid cash-flow problems
The overlapping circles are showing us the numerous interactions
between the 3 basic functional areas of business organizations.
Lead time = the time between ordering a good or service and receiving it.
3
, Operations also interact with other functional areas of the organization;
1. Legal management
- Consulted on contracts with employees, customers…
2. Management information systems (MIS)
- Providing management with the information it needs
3. Accounting
- Supplies information to management on costs of labor, materials…
- Provide reports on items such as scrap, downtime and inventories
4. Personnel/human resources
- Concerned with recruitment and training of personnel, contract negotiations, wage,
salary administration and ensuring the health and safety of employees
5. Public relations
- Responsible for building and maintaining a positive public image of the organization
- Good public relations provide many potential benefits
- Instilling a positive attitude among employees
1.4 Career opportunities and professional societies (p. 12)
People skills includes political awareness:
1. Mentoring ability
2. Collaboration
3. Negotiation
4. Communication skills
Knowledge skills are necessary for:
1. Credibility and good decision making
2. Product and/or service knowledge
3. Process knowledge
4. Industry and global knowledge
5. Financial and accounting skills
6. Project management skills
4
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller manoubaert. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $12.40. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
67866 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now