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Btec business level 2 unit 5 P1, P2, P3,P4, M1,M2,D1
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Assignment 1 unit 5 Sales and Personal Selling
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Sales staff newinduction
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Unit 5 Sales and Personal Selling
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Introduction …………………………………………………………………………………………………………………….… page 2
P1: Describe, using examples, four functions of sales staff in a selected
business ………………………………………………………………………… page 2-3-4
P2: Describe the sales skills used by sales staff in three different selling
situations ………………………………………………………………………...… page 4-5
P3: Explain the knowledge and skills needed to sell two selected products . page 5-6
P4: Explain the legislation, which affects personal selling in a selected
business …………………………………………………………………………… page 6-7
M1: Compare the functions of the sales staff and the different sales skills
used in two selected businesses …………………………………………..…… page 8-9
D1: Assess the effectiveness of sales skills and knowledge used by sales
staff in two selected businesses ……………………...……………..…………. Page 8-9
M2: Assess the importance of complying with the legal requirements for
customer care and selling products in a selected business ….….……...…....... page 9
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