Summary Hevia Alexandra Stage 4.docx IFSM 300 Stage 1, 2, 3 &4 Maryland Technology Consultant, Inc. IFSM 300 Course 6381 Maryland Technology Consultant, Inc. Business Analysis and Systems Recommendation Report Introduction Maryland Technology Consultants,
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Course
UMGC
Institution
University Of Maryland - University College
Hevia Alexandra Stage IFSM 300 Stage 1, 2, 3 &4 Maryland Technology Consultant, Inc. IFSM 300 Course 6381 Maryland Technology Consultant, Inc. Business Analysis and Systems Recommendation Report Introduction Maryland Technology Consultants, Inc. (MTC) is a highly competitive Information Te...
Business Analysis and Systems Recommendation Report
Introduction
Maryland Technology Consultants, Inc. (MTC) is a highly competitive Information Technology
consulting company with headquarters in Baltimore, Maryland. MTC was founded in May 2008.
The company has a total of 450 employees, with a total annual revenue of ninety-five million
dollars ($95,000,00). MTC’s Baltimore headquarters has 350 employees, while the two satellite
offices, one in Bethesda, Maryland and one in Herndon, Virginia, houses the rest.
MTC’s management team is concerned that the current manual process of recruiting and hiring
employees will not allow their department to be as responsive to the demands of future growth
and increased hiring requirements. Additionally, MTC expects to expand its current cadre of
consultants by recruiting from international locations, to provide remote research and analysis
support to MTC’s on site teams in the United States. Therefore, there is a need to expand the
hiring process to include personnel from other countries. With the expectation of winning two
contracts very soon, and an expected sustained growth by 7% per year, MTC foresees the need to
hire an additional cadre of new consultants very quickly. This report analyzes MTC’s needs to
improve the hiring process and provides an implementation plan for the appropriate IT solution.
Business Strategy
,Maryland Technology Consultants (MTC) is in the business to provide consulting services to its
client base with highly skilled consultants. MTC’s Management is committed to maintain its
reputation to deliver the high level of service its clients expect, which is critical for MTC’s
continued success. To accomplish this, MTC must have the ability to recruit talented staff in a
very short time within the United States and other countries. While MTC is expecting to win
two large contracts, it will need to hire an additional 75+ consultants very quickly.
The current hiring process is completely manual, slow and error prone. It is perceived as a major
problem that needs be resolved as quickly as possible. Implementing an efficient technology at a
low cost, with proven security and expanded mobile reliability, will provide a much-needed
improvement to MTC’s hiring process. Recruiters and other personnel can perform their tasks
more efficiently. The hiring system solution also has to be flexible enough to adjust to procedural
changes within the organization. Furthermore, the hiring system must be easy-to-use and should
provide interfaces to MTC’s existing systems and networks. Providing human resources
personnel with efficient systems to recruit highly skilled consultants very rapidly will contribute
greatly to MTC’s growth goals. MTC urgently needs to select and implement an IT solution that
improves the hiring process, supports well informed recruiting decisions, and provides an
effective solution at a low cost that aligns with MTC’s strategic goals.
Competitive Advantage
Maryland Technology Consultants (MTC) needs to carefully plan its growth strategy within a
very competitive environment which includes large IT consulting companies such as Hewlett-
Packard (HP), Booz Allen Hamilton (BAH), and Science Applications International Corporation
(SAIC). By the same token, it competes with several small companies within its market niches
that have well established customer bases. MTC can increase its competitive advantage by
implementing an updated hiring system that utilizes keyword screening with an on-line selection
, system that includes interview scheduling. This system could make the hiring of personnel for
new contracts easier and increase employee communication during the hiring process.
Implementing modern technology in a strategic manner can improve the hiring process by
making it faster to recruit the most qualified personnel
This would ensure MTC’s ability to increase its workforce aligned with the goal to capture a
bigger client base in the short term. It would also streamline time management in the hiring
process. “In the final analysis, Human Resource Information Systems (HRIS) increase
competitiveness in the marketplace by improving the efficiency of HR operations” [“Human
resource information systems: a review and empirical analysis” by Ngai & Wat, 2006].
Strategic Objectives
Maryland Technology Consultants (MTC) strategic objective requires a very efficient recruiting
and hiring system that provides the most qualified consultants quickly. “When these objectives
are defined, opportunities can be identified to use information technology to help reach those
objectives.” [UMGC, Business Strategy Course Content]
Improving the hiring process will allow MTC to recruit the appropriate skilled personnel to staff
future contracts. By implementing an upgraded hiring process, MTC will be able to optimize the
effectiveness of its hiring process and allow MTC to satisfy its growth objectives and reinforce
its competitive advantage.
Strategic Goal Objective Explanation
Increase MTC Business Recruit and hire appropriately skilled The new hiring system should
Development by winning consultants within 60 days of signing a allow MTC to recruit and hire
new contracts in the areas of contract the appropriate consultants to
IT Consulting meet contract demands during
the allowed time.
Build a cadre of consultants Increase international recruiting efforts The new hiring system would
internationally to provide and employ 5 research analysts in the allow applicants from around
remote research and analysis next 12 months. the world to apply online,
support to MTC’s onsite increasing the number of
teams in the U. S. international applicants. It
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