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Samenvatting bestuurlijke informatievoorziening
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Samenvatting Bestuurlijke informatievoorziening 6e druk
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stevenvandijck
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2019BIV samenvatting
Steven van Dijck
14-11-2019
,Inhoud
Hoofdstuk 1: Organisatie, informatie en bestuurlijke informatievoorziening ........................................ 5
1.2 bestuurlijke informatievoorziening in relatie met organisatie en informatie............................... 5
1.2.1 Samenhang tussen organisatie, informatie en bestuurlijke informatie ................................. 5
1.2.2 Vastleggen van processen ...................................................................................................... 6
1.3 Organisaties ................................................................................................................................... 6
1.3.1 Strategie, missie en visie ........................................................................................................ 6
1.3.2 Formele en informele organisatie .......................................................................................... 6
1.3.3 Besluitvorming binnen organisaties ....................................................................................... 6
1.3.4 Niveaus van leidinggeven binnen organisaties ...................................................................... 7
1.4 Informatievoorziening op verschillende niveaus ......................................................................... 7
1.5 Informatievoorzieningsprocessen ................................................................................................. 8
1.6 Gegevens en informatie ................................................................................................................ 8
1.7 Kwaliteit van de informatievoorziening ........................................................................................ 9
1.7.1 Kwaliteit van informatie ......................................................................................................... 9
1.7.2 Kwaliteit van het proces van informatievoorziening ............................................................. 9
1.8 Automatisering van de informatievoorziening ........................................................................... 10
1.8.2 Integratie van financiële en bedrijfsprocessen met toepassingssoftware ......................... 10
1.8.3 Software en financiële administraite als uitgangspunt ........................................................ 10
1.8.4 ERP ........................................................................................................................................ 10
1.8.5 Internetboekhouden ............................................................................................................ 10
1.8.6 Structuur van de software .................................................................................................... 11
Hoofdstuk 2: interne controle en beheersing ....................................................................................... 11
2.1Belang van interne controle en interne beheersing .................................................................... 11
2.2 Functie van interne controle en interne beheersing .................................................................. 11
2.2.1 Risicoanalyse en risicobeheersing ........................................................................................ 11
2.2.2 Begrippen rond interne controle en interne beheersing ..................................................... 12
2.2.3 Het interne betrouwbaarheidssysteem en het interne besturingssysteem ........................ 12
2.3 Proces van interne controle ........................................................................................................ 15
2.4 Preventieve en repressieve interne controlemaatregelen ......................................................... 16
2.5 Primaire en secundaire functiescheiding .................................................................................... 16
2.5.1 Primaire functiescheiding ........................................................................................................ 16
2.5.3 Problemen met functiescheiding ......................................................................................... 16
2.6 Waardekringloopproces .............................................................................................................. 17
2.7 Verschillende interne controlemiddelen..................................................................................... 18
2.8 Controlebegrippen ...................................................................................................................... 19
, 2.9 interne beheersing en automatisering ........................................................................................ 19
2.9.2 Aspecten van interne beheersing......................................................................................... 20
2.9.3 Beveiliging van de geautomatiseerde systemen .................................................................. 20
2.9.4 Documentatie geautomatiseerde systemen ........................................................................ 20
2.9.5 Waarborgen in de wet .......................................................................................................... 20
Hoofdstuk 3: inkoop .............................................................................................................................. 20
3.1 Inkoopfunctie .............................................................................................................................. 20
3.1.1 Bevoegdheden van inkoper .................................................................................................. 21
3.1.2 Informatiebehoefte van inkoper .......................................................................................... 21
3.2 Fasen van het inkoopproces ........................................................................................................ 22
3.3 Integratie geautomatiseerd inkoopsysteem ......................................................................... 24
3.3.1 Inkoopdocumentatie ........................................................................................................... 24
3.3.2 Bestellingen .......................................................................................................................... 24
3.3.3 Gegevensverzameling........................................................................................................... 25
3.3.4 varianten automatisering inkoopproces .............................................................................. 25
Hoofdstuk 4: Voorraad .......................................................................................................................... 26
4.1 Magazijnfunctie ........................................................................................................................... 26
4.2 informatievoorziening ................................................................................................................. 26
4.3 Magazijnproces ........................................................................................................................... 27
4.4 voorraadregistratie...................................................................................................................... 28
4.4.1 Minimumvoorraadsignalering en incourante goederen ...................................................... 28
4.4.2 Voorraadadministratie en grootheid ................................................................................... 28
4.4.3 Methode van voorraad registratie ....................................................................................... 28
4.5 Inventarisatie ............................................................................................................................... 28
4.6 Geautomatiseerd voorraadsysteem ............................................................................................ 29
Hoofdstuk 5: Verkopen ......................................................................................................................... 29
5.1 Verkoopfunctie ............................................................................................................................ 29
5.2 informatiebehoefte van de verkoper .......................................................................................... 29
5.3 Verkoopproces en geautomatiseerd verkoopsysteem ............................................................... 30
5.3.1 Fases in het verkoopproces .................................................................................................. 30
5.3.2 Geautomatiseerde verkoopsysteem .................................................................................... 30
5.4 Offerte ......................................................................................................................................... 31
5.4.1 Offerteregister ...................................................................................................................... 31
5.4.2 Opstellen van de offerte....................................................................................................... 31
5.5 Orderontvangst en orderacceptatie ............................................................................................ 31
5.6 Facturering .................................................................................................................................. 32
, 5.7 Goederenverzending ................................................................................................................... 32
5.8 Contante verkopen ...................................................................................................................... 33
5.8.1 Interne beheersingsmaatregelen bij contante transactie ................................................... 33
5.8.2 Gebruik van streepjescodes ................................................................................................. 33
5.8.3 Manieren van contant betalen ............................................................................................. 33
5.8.4 Kassawerkzaamheden .......................................................................................................... 33
5.8.5 Beveiligingsmaatregelen ...................................................................................................... 33
5.9 Controle op de opbrengstverantwoording ................................................................................. 33
5.10 Vorderingenregistratie .............................................................................................................. 34
5.11 Incasso ....................................................................................................................................... 34
Hoofdstuk 6: Liquide middelen en personeel ....................................................................................... 34
6.1 Contant geld ................................................................................................................................ 34
6.2 Giraal geld.................................................................................................................................... 35
6.3 Manieren van betalen ................................................................................................................. 35
6.3.1 Internetbankieren ................................................................................................................ 35
6.3.2 Betalen met betaalpas.......................................................................................................... 36
6.3.3 Betalen met creditcard ......................................................................................................... 36
6.3.4 iDEAL en PayPal .................................................................................................................... 36
6.3.5 Betalen met de mobiel ......................................................................................................... 36
6.4 Geldmiddelenbeheer................................................................................................................... 36
6.5 Personeel ..................................................................................................................................... 37
Hoofdstuk 7: Handel en dienstverlening ............................................................................................... 38
7.1 Typologie van Starreveld ............................................................................................................. 38
7.2 Handelsonderneming .................................................................................................................. 39
7.3 Dienstverlenende organisaties .................................................................................................... 39
Hoofdstuk 8: Productiebedrijven .......................................................................................................... 40
8.1 Kenmerken van een productiebedrijf ......................................................................................... 40
8.2 Bedrijven met massaproductie en bedrijven met stukproductie............................................... 40
8.2.1 Massaproductie .................................................................................................................... 40
8.2.2 Stukproductie ....................................................................................................................... 41
8.2.3 Massamaatwerkproductie.................................................................................................... 41
8.3 Informatievoorziening bij productiebedrijven ....................................................................... 41
8.4 Massaproductie ........................................................................................................................... 42
8.4.2 Rapportering ........................................................................................................................ 42
8.4.3 Afval en uitval ...................................................................................................................... 42
8.4.4 Nacalculatie .......................................................................................................................... 42
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