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Samenvatting interculturele communicatie

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  • June 7, 2021
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Samenvatting Interculturele communicatie

Inhoudsopgave
Week 1, college 1, hoofdstuk 1....................................................................................................................... 4

Small world experiment (Milgram 1967)........................................................................................................ 4
2012: Small world experiment 2.0........................................................................................................................4
McLuhan 1962 kwam met global village – wereld als dorp.................................................................................4

Twee betekenissen van het woord cultuur..................................................................................................... 5

Hoofdstuk 1 Interculturele communicatie...................................................................................................... 6
Niveaus van mentale programmering..................................................................................................................6
Soorten culturen:..................................................................................................................................................6

Verschillende aspecten culturele verschillen: Ook wel de Ui diagram.............................................................7

Week 1, college 2 communicatie.................................................................................................................... 8

Wat is communicatie?.................................................................................................................................... 8
Model Shannon & Weaver 1949...........................................................................................................................8
Modellen Communicatie.......................................................................................................................................8
Targowski & Bowman (1988) - Communicatiemodel...........................................................................................8
Deel 2: Multilagendeel van Targowski & Bowman..............................................................................................9

Bestaan Nationale culturen inderdaad?........................................................................................................ 10

Intercultureel onderzoek:............................................................................................................................. 11

Wat kan intercultureel onderzoek:............................................................................................................... 11
Zijn culturele kenmerken te verklaren door historische ontwikkelingen?..........................................................12

Niveaus van cultureel onderzoek................................................................................................................. 12

Week 2, college 1 Hoofdstuk 3 – blz 125-170................................................................................................13
1. Verbale (interculturele) communicatie...........................................................................................................13
Verbale-vocale (met stem/het is taal)...........................................................................................................13
Hypothese Sapir- Whorf.....................................................................................................................................14
2. Verbale non-vocale communicatie.................................................................................................................16
3. Non verbale communicatie.............................................................................................................................17
Vier soorten non verbale/ Sub categorieën..................................................................................................17
Non verbale vocale communicatie................................................................................................................17
4. Non verbale- non vocale communicatie.........................................................................................................18

Context van communicatie – verschillen in taal gebruik................................................................................20

Twee basiswaarden die samenhangen met hoge/lage context.....................................................................21

Beurtwisselingen, betoogvormen, presentatietechnieken............................................................................22

, Beleefdheidsvormen (Brown & Levinson 1987)..................................................................................................22
Beleefdheidstheorie Brown & Lewis...................................................................................................................22

Week 2, college 2 Artikel Wie is de ander? De representatie van Japan in het Nederlandse WID - Huisman,
Joye & Maeseele.......................................................................................................................................... 23

Stereotypering............................................................................................................................................. 24

Oriëntalisme................................................................................................................................................ 24
Resultaten:.....................................................................................................................................................25
Stereotypering....................................................................................................................................................25
Fasen in perceptieproces....................................................................................................................................26
Belangrijke functies stereotypen:.......................................................................................................................26

Het model van Bar Tal 1997: formation and change of stereotypes...............................................................27

Week 3, college 1 Artikel Kita – Cross-cultural variation of speech- accompanying gestures, a review...........29

Vier factoren voor variatie in gebaren (factors) tussen culturen in het artikel...............................................29
1. Conventies van vorm-betekenis associaties...................................................................................................29
2. Denken over ruimte........................................................................................................................................29
3. Talige variatie.................................................................................................................................................30
4. Pragmatische aspecten...................................................................................................................................31

Week 3, college 2 Hoofdstuk 2 Culturele categoriseren: basiswaarden deel 1...............................................31
Onderscheidingen Pinto & Pinto.........................................................................................................................32
Basiswaarden.....................................................................................................................................................32
Harvard Values project (Kluckhohn & Strodtbeck, 1961)...................................................................................32
Basiswaarden van Kluckhohn & Strodtbeck.......................................................................................................33

Week 4 Basiswaarden deel 2........................................................................................................................ 35
Cultuurspecialisten.............................................................................................................................................39
Kluckhohn & Strodtbeck 1961 (Harvard Values Project)....................................................................................39

Basiswaarden + UITLEG................................................................................................................................ 40
Managementtheorie van McGregor 1960..........................................................................................................43

Week 5 college 1 Artikel Hornikx 2010......................................................................................................... 45
Standaardisatie:.................................................................................................................................................47
Adaptatie............................................................................................................................................................47
Onderzoeksvragen..............................................................................................................................................47
Resultaten...........................................................................................................................................................48

Artikel Hendriks 2005................................................................................................................................... 49
Verband tussen cultuur en communicatieve stijl, (hoe taal wordt gebruikt).....................................................50
4 dimensies:........................................................................................................................................................50

, Twee onderzoeksvragen:....................................................................................................................................50
Resultaten...........................................................................................................................................................51
Conclusie:............................................................................................................................................................52

Week 5, college 2 Hoofdstuk 6 omgaan met cultuurverschillen.....................................................................53
Zes kenmerken van menselijke relaties..............................................................................................................53

Theorieën over menselijke relaties............................................................................................................... 53
1. Similarity attraction paradigm (Byrne 1971)..................................................................................................53
2. Social exhange theory (Kelly & Thibault)........................................................................................................53
3. Social penetration theory (Altman & Taylor 1973).........................................................................................54
4. Anxiety/uncertainty management theory (Gudykunst 2004)........................................................................54

Vijf dimensies van relaties die kunnen variëren tussen culturen (Yum, 1988)................................................54

Onderzoek van Gareis et al 2011.................................................................................................................. 55

Interculturele competentie (elementen en concepten).................................................................................56

Claas & Gerritsen......................................................................................................................................... 56

Theorie van interculturele sensitiviteit (Bennet 1986, 1993).........................................................................56
IC op persoonlijk niveau: interculturele communicatieve competentie.............................................................56

Patronen van aanpassing............................................................................................................................. 57
Korte termijn migranten (werk, studie)..............................................................................................................57
Cultuurshock: mensen die voor een van tevoren bepaalde periode in het buitenland zijn,...............................57
Problemen met de W-curve................................................................................................................................58
Lange termijn migranten....................................................................................................................................59

Twee theorieën over aanpassing op lange termijn........................................................................................ 59
Cumulative progressive adaption (Kim 2001)....................................................................................................59
Plurastic typological adaption (Berry 2005).......................................................................................................59

Het effect van contact tussen bewoner gastland en migrant.........................................................................62

Voorbeelden Gudykunst & Ting-Toomey 1988.............................................................................................. 62

De Langhe et al. (2011)................................................................................................................................. 62

Mulken & Schellens (2012)........................................................................................................................... 63

Week 6- Artikel Berry................................................................................................................................... 63

Twee vormen dus van acculturatie............................................................................................................... 64
Culturele acculturatie:........................................................................................................................................64
Psychologische acculturatie................................................................................................................................64

Aanvullend artikel: Bakker, van der Zee & van oudenhoven.........................................................................66

, Resultaten...........................................................................................................................................................67

Aantekeningen week 6 college 2.................................................................................................................. 67

Impact van digitale/nieuwe media:.............................................................................................................. 68

Artikel Smith, Pfister en Soliz 2011............................................................................................................... 68
Vier stellingen.....................................................................................................................................................68

Artikel Sandel 2014 – Oh I’m here: Social media’s impact on the cross-cultural adaption of students studying
abroad......................................................................................................................................................... 69
Kim’s theorie van Cross-culturele adaptie..........................................................................................................69
Berry’s accultaration model  zie aantekeningen week 5....................................................................................70
Heeft online communicatie invloed op studenten in andere cultuur.................................................................70
Onderzoeksvraag:...............................................................................................................................................70

Hoofdstuk 4 Overeenkomsten en verschillen tussen NL, Vlaanderen en andere Eu landen............................71

Hoofdstuk 5................................................................................................................................................. 73

Week 1, college 1, hoofdstuk 1

Small world experiment (Milgram 1967)
Six degrees of seperation
 via hoeveel stappen zijn twee willekeurige mensen met elkaar
verbonden.
 Via mensen die zij persoonlijk kennen (via netwerk) een brief sturen
naar een bepaald persoon.
 Gemiddeld waren het 5-6 stappen tot het eindpunt

2012: Small world experiment 2.0
 Facebook berekende de afstand tussen twee willekeurige facebook
gebruikers
 Facebook is wereldwijd
 Hier waren 3,57 degrees of seperation tussen willekeurige
Facebookgebruikers
  lijkt wel alsof de wereld steeds kleiner wordt, door technologie/
makkelijker in contact komen met elkaar

McLuhan 1962 kwam met global village – wereld als dorp
De komst van computers zorgden voor het continu uitwisselen van data,
het mondiale dorp, waar door technologische ontwikkelingen (internet,
toegankelijkheid snelle vliegtuigen, dus ook fysiek) plaats- en tijd barrières
verdwijnen

Verdwijnen cultuur verschillen niet gewoon dankzij globalisatie?
Nee, de grootste cultuurverschillen zijn onzichtbaar, vooral onder de
oppervlakte.

Voorbeeld

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