Hoofdstuk/artikel Belangrijk! Aanvulling
H1 UX - UX design = product design +
system design + service design +
interactiviteit
Enjoyable, useful en
enhancing life
- UI: alle delen van een systeem
waar mensen mee in contact
komen.
Fysiek, perceptueel en
conceptueel
- Human-centered approach
Human-computer interaction
(HCI)
- Human factors
Kahnemann: S1 (snel) en S2
(langzaam)
H2 PACT - PACT:
People
Psychological,
physiological, social en
attitudinal differences
Mental models
Activities
Temporal aspects
Cooperation
Complexity
Safety-critical
The nature of the content
Context
Organizational context
Social context
Physical circumstances
Technologies
H3 UX design - Ontwerpen = understand
observe visualise
Double diamond model:
discover define design
deliver
- Ontwerpproces
1. Envisionment prototypes
2. Understanding
3. Evaluation
4. Design
Conceptual design
Physical design:
Operational design,
Representational design,
Design of interactions.
- Persona’s & scenario’s
, H4 Cross Channel - Ontwerpen van een service
UX oftewel een sequentie van
interacties
- Vijf elementen (JJ Garrett):
Strategy
Scope
Structure
Informatie architectuur:
ontologie, topologie,
volatiliteit
Skeleton
Surface
- User journey
- Cross-channel ecosystemen
Wayfinding (navigatie)
Exploration
Object identification
H5 Usability - Accessibility (P vs T)
Fysiek, conceptueel,
economisch, cultureel,
sociaal etc.
- Acceptability (A vs C)
Politiek acceptabel, gemak,
sociale en culturele
gewoonten, nuttigheid,
economisch etc.
Technology Acceptance
Model UTAUT-model
- Usability (P+T vs A)
- 12 Usability design principles in 4
categorieën
Helping people access, learn and
remember the system: VCFA
Giving them the sense of being in
control, knowing what to do and how
to do it: NCF
Safely and securely: RC
In a way that suits them: FSC
H6 Experience - Engagement
design Identiteit
Adaptiviteit
Narratief
Immersie
- Four Fun Keys-model
- Emoties
- Pleasure
Physio-pleasure
Socio-pleasure
Psycho-pleasure
Ideo-pleasure
- Esthetiek
H7 Understanding - Requirements
Functional (must do)
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Moonaa. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $3.52. You're not tied to anything after your purchase.
