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+27717513144 Page 1
, Compiled by Tello Email:muzavaizi47@gmail.com Mobile:+27717513144
Table of Contents
DISCLAIMER...........................................................................................................................1
Notes based on lesson 3..............................................................................................................3
Strategic direction.......................................................................................................................3
Strategic intent............................................................................................................................4
Vision statement.........................................................................................................................4
Mission statement.......................................................................................................................5
Value statements.........................................................................................................................6
Benefits of a clear strategic direction.........................................................................................6
The balanced score card.............................................................................................................8
Bibliography.............................................................................................................................10
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