Exam (elaborations)
Examination Preparation Grade 12 Consumer Studies CAPS
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GRADE 12 CONSUMER STUDIES CAPS
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EXAM PREP GR 12ENTREPRENEURSHIP............................................................................................................... 2
FEB 2016................................................................................................................................. 2
NOV 2016................................................................................................................................ 5
Feb 2017.................................................................................................................................. 6
FEB 2018................................................................................................................................. 9
CLOTHING................................................................................................................................ 11
FEB 2016............................................................................................................................... 11
FEB 2017............................................................................................................................... 13
FEB 2018............................................................................................................................... 15
FOOD AND NUTRITION........................................................................................................... 16
FEB 2016............................................................................................................................... 16
NOV 2016.............................................................................................................................. 19
FEB 2017............................................................................................................................... 21
FEB 2018............................................................................................................................... 23
HOUSING AND INTERIOR........................................................................................................24
FEB 2016............................................................................................................................... 24
NOV 2016.............................................................................................................................. 25
FEB 2017............................................................................................................................... 28
FEB 2018............................................................................................................................... 30
THE CONSUMER...................................................................................................................... 34
FEB 2016............................................................................................................................... 34
NOV 2016.............................................................................................................................. 36
FEB 2017............................................................................................................................... 38
FEB 2018............................................................................................................................... 39
1
,ENTREPRENEURSHIP
FEB 2016
1.1.13 This type of transaction is more expensive because the consumer has to pay interest and
administration fees:
A Debit card transaction
B Cash card transaction
C Lay-by transaction
D Instalment sale transaction (1)
Read the scenario below and answer QUESTIONS 1.1.16 to 1.1.18 that follow.
Ara lives on a farm with many apricot trees. She employs seven people to assist her to
cook jam and chutney during the summer. She sells high quality products with attractive
labels to a number of shops in the community.
1.1.16 The factor that Ara considered most when she decided on suitable products for
production:
A Available raw materials
B Available work space
C Financial resources
D Consumer appeal (1)
1.1.17 The most important factor to ensure that Ara's products are of a high quality:
A Good equipment
B Fresh products
C Attractive labelling
D Reasonable selling price (1)
1.1.18 The months that would be the best time for Ara to do maintenance on her equipment:
A January and February
B July and August
C October and November
D November and December (1)
1.1.19 A correct statement regarding principles for good customer relations in a business:
A The sales people should follow the customers around quietly.
B Attend only to serious consumer complaints.
C Record complaints and contact customers for follow-up.
2
,D Only the business owner can satisfy customer needs. (1)
1.1.20 A financial feasibility study …
A is a detailed description of a marketing plan.
B is an evaluation of a business to determine if it will be a success.
C identifies the sales targets for the first two months.
D is a prediction of a future situation based on a study of the present situation. (1)
6.1 Name FOUR criteria that are essential for a good advertisement. (4)
6.2 Explain the following terms with regard to small business practice:
6.2.1 Sustainable profitability (2)
6.2.2 Mark-up (2)
6.3 Give THREE reasons for packaging products. (3)
6.4 Read the scenario below and answer the questions that follow.
Maya is a night nurse in a private hospital and she is entitled to 14 days off a month. She has a
natural talent for sewing and converted a room in her house into a sewing room. She bought
two new high-quality sewing machines and one overlocker. Maya employed two workers to
ensure that garments are completed on time and to assist with the management of the finances
and purchases. They produce garments for formal events. She pays special attention to each
customer to ensure that all customer needs are met. Two weeks before the delivery date her
customers have a final fitting for the garments. She also serves refreshments to her satisfied
customers.
6.4.1 Explain why Maya should do routine or preventative maintenance instead of corrective
maintenance of her sewing machines. (4)
6.4.2 Write a paragraph to describe how Maya achieves good customer relations. (6)
6.4.3 Consider THREE factors in the scenario that can contribute to the growth of
Maya's small business enterprise. (6)
6.5 Peter sells 100 doughnuts per day. The ingredients cost R35,00 and the other costs are
R150,00. The mark-up is 50%.
Calculate the selling price of ONE doughnut. Show ALL calculations and round off the final
amount to the nearest rand. (6)
6.6 Peter's selling point is next to the local high school. During January the bakery close to
Peter's selling point closed down. His client base became much larger and the school put in a
big order for the interschool sports day at the end of March. Peter increased his product range
and now sells doughnuts, muffins, cupcakes, pies and samoosas as well as cold drinks and fruit
juices.
Study Peter's cash-flow projection for January to May 2016 below and answer the question that
follows.
3
, Suggest reasons for the fluctuations in the cash-flow projection. (7) [40]
6.1 Name FOUR criteria that are essential for a good advertisement. (4)
6.2 Explain the following terms with regard to small business practice:
6.2.1 Sustainable profitability (2)
6.2.2 Mark-up (2)
6.3 Give THREE reasons for packaging products. (3)
6.4 Read the scenario below and answer the questions that follow.
Maya is a night nurse in a private hospital and she is entitled to 14 days off a month. She
has a natural talent for sewing and converted a room in her house into a sewing room.
She bought two new high-quality sewing machines and one overlocker. Maya employed
two workers to ensure that garments are completed on time and to assist with the
management of the finances and purchases. They produce garments for formal events.
She pays special attention to each customer to ensure that all customer needs are met.
Two weeks before the delivery date her customers have a final fitting for the garments.
She also serves refreshments to her satisfied customers.
6.4.1 Explain why Maya should do routine or preventative maintenance instead of
corrective maintenance of her sewing machines. (4)
6.4.2 Write a paragraph to describe how Maya achieves good customer relations.(6)
6.4.3 Consider THREE factors in the scenario that can contribute to the growth of
Maya's small business enterprise. (6)
6.5 Peter sells 100 doughnuts per day. The ingredients cost R35,00 and the other costs are
R150,00. The mark-up is 50%.
Calculate the selling price of ONE doughnut. Show ALL calculations and round off the final
amount to the nearest rand. (6)
6.6 Peter's selling point is next to the local high school. During January the bakery close to
Peter's selling point closed down. His client base became much larger and the school put in a
big order for the interschool sports day at the end of March. Peter increased his product range
and now sells doughnuts, muffins, cupcakes, pies and samoosas as well as cold drinks and fruit
4
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