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Summary Document81. STR/581 Week 4 - Apply: Case Study Analysis Case 2 STR/581: Strategic Planning And implementation Week 4 - Apply: Case Study Analysis Airbnb is an organization that was founded by Brian Chesky and his friends when they started to rent $7.49   Add to cart

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Summary Document81. STR/581 Week 4 - Apply: Case Study Analysis Case 2 STR/581: Strategic Planning And implementation Week 4 - Apply: Case Study Analysis Airbnb is an organization that was founded by Brian Chesky and his friends when they started to rent

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Document81. STR/581 Week 4 - Apply: Case Study Analysis Case 2 STR/581: Strategic Planning And implementation Week 4 - Apply: Case Study Analysis Airbnb is an organization that was founded by Brian Chesky and his friends when they started to rent rooms to guests. The main factor was to deve...

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  • July 3, 2021
  • 3
  • 2020/2021
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STR/581
Week 4 - Apply: Case Study Analysis

Case 2

STR/581: Strategic Planning And implementation




Week 4 - Apply: Case Study Analysis



Airbnb is an organization that was founded by Brian Chesky and his friends when they

started to rent rooms to guests. The main factor was to develop a plan for their business they

had to first make sure they include all the benefits in order to accommodate the business.

Therefore, for the business to succeed they must build the market. First, they will have to

promote to their customers all the services that are available to them. The key factor is the

services that are available to them and the benefits of renting all over the world by just a click

away using the internet on their smartphones or computers. Airbnb is a business that that has

exceed their advantages with other competition and has been around in the market.

Airbnb offers services that are comparable to the competitors. The Market continues to

improve their technology for the customers when finding a place for work or pleasure. These

accommodations include a place for customers to relax and feel safe as well as they will provide

wi-fi so that the guests can continue to be connected to entertainment or work. This will ensure

that the customers will experience the hospitality of what Airbnb can offer that is found on

advertisements and increasing the customer loyalties of the industry. Therefore, customer

service is vital to the industry when communicating in order to have a clear clarification on

what the guest needs and wants are so that they can enjoy the services. These kind gestures will

create an atmosphere that will allow their guests to come back due to the kindness that the

industry

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