100% satisfaction guarantee Immediately available after payment Both online and in PDF No strings attached
logo-home
Summary Wk 4 AIRBNB Case Study Assignment.docx Running Head: CASE STUDY AIRBNB STR 581 Case Study AIRBNB STR 581 Airbnb In just a few short years, Airbnb has become an ideal replac $7.49   Add to cart

Summary

Summary Wk 4 AIRBNB Case Study Assignment.docx Running Head: CASE STUDY AIRBNB STR 581 Case Study AIRBNB STR 581 Airbnb In just a few short years, Airbnb has become an ideal replac

 0 view  0 purchase
  • Course
  • Institution

Wk 4 AIRBNB Case Study A Running Head: CASE STUDY AIRBNB STR 581 Case Study AIRBNB STR 581 Airbnb In just a few short years, Airbnb has become an ideal replacement for expensive hotel accommodations. Its innovative b...

[Show more]

Preview 1 out of 3  pages

  • July 3, 2021
  • 3
  • 2020/2021
  • Summary
avatar-seller
Running Head: CASE STUDY AIRBNB


STR 581




Case Study AIRBNB

STR 581


Airbnb


In just a few short years, Airbnb has become an ideal replacement for expensive hotel

accommodations. Its innovative business model has amassed a huge customer base

and continues to do so. However, to ensure a successful future for the brand, it should

approach customer-centric approaches which hold an ethical high ground. Therefore,

some recommendations for the same are mentioned below:

 The brand should ensure that each one of its franchise holders ensures the best

health and hygiene practices for its consumers. This is a basic necessity of the

hospitality industry but many service providers may skip this aspect which

might turn out to be problematic for the visitors (Wei & Batra, 2021).

Therefore, random quality checks from the management should be

incorporated regularly.

 Customer-centric brands tend to have a better chance of having a long-term

future in the industry (Iyer & Jarvis, 2019). Therefore, Airbnb should take this

approach and frame an active customer support team that addresses the

concerns of the visitors immediately.

 Airbnb should ensure that its operators are committed to total confidentiality

in terms of the individuals visiting and renting their spaces. Doing so forms a

bond of trust between the franchise and the consumers which later translates

into brand loyalty.

The benefits of buying summaries with Stuvia:

Guaranteed quality through customer reviews

Guaranteed quality through customer reviews

Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.

Quick and easy check-out

Quick and easy check-out

You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.

Focus on what matters

Focus on what matters

Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!

Frequently asked questions

What do I get when I buy this document?

You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.

Satisfaction guarantee: how does it work?

Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.

Who am I buying these notes from?

Stuvia is a marketplace, so you are not buying this document from us, but from seller helperatsof1. Stuvia facilitates payment to the seller.

Will I be stuck with a subscription?

No, you only buy these notes for $7.49. You're not tied to anything after your purchase.

Can Stuvia be trusted?

4.6 stars on Google & Trustpilot (+1000 reviews)

64438 documents were sold in the last 30 days

Founded in 2010, the go-to place to buy study notes for 14 years now

Start selling
$7.49
  • (0)
  Add to cart