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ITIL ITILFND Practice Test, ITILFND Exam Dumps 2021 Update $0.00

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ITIL ITILFND Practice Test, ITILFND Exam Dumps 2021 Update

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Pass your ITIL ITILFND exam with ITIL ITILFND exam dumps and practice test questions.

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  • July 16, 2021
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  • 2020/2021
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ITILFNDQ&As
ITIL V4 Foundation


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QUESTION 1

Which is NOT a component of the service value system?

A. The guiding principles

B. Governance

C. Practices

D. The four dimensions of service management

Correct Answer: D




QUESTION 2

An organization asks a stakeholder to review a planned change. Which guiding principle does this demonstrate?

A. Collaborate and promote visibility

B. Start where you are

C. Focus on value

D. Keep it simple and practical

Correct Answer: A




QUESTION 3

Identify the missing word in the following sentence.

A service is a means of enabling value co-creation by facilitating outcomes that customers want to achieve, without the
customer having to manage specific [?] and risks.

A. information

B. costs

C. utility

D. warranty

Correct Answer: B




QUESTION 4

Which is a purpose of the \\'engage\\' value chain activity?



ITILFND PDF Dumps | ITILFND VCE Dumps | ITILFND Study Guide 2/6

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