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Summary EU - SOLVIT + Pilot
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Summary of EU Pilot and Solvit
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What is EU Pilot: What is Solvit:-Commission still retains oversight – mointors functioning, 1)Deals with Cross Border disputes – used
develops application, solves operational problems – by individuals, businessness and
determines if Pilot is going to be used organisations and MEPS
-Introduces co-administration between Commission + MS – 2) Encourages co-administration between
electronic system – there is confidential communication TWO Member States – non-legal electronic
system
-Rules governing protection of identity of individuals of
complaints apply – So access to Commission Documents on 3)Issues – Recognition of professional
EU Pilot is governed by Regulation 1049/2001 qualifications, goods + services, social
security, entry and residence rights
Actual Procedure of Pilot:
1) Recieves Complaint What is SOLVIT +:
2) Commission decides if suitable -Used for more complex issues where
3) Com request MS to participate in EU Pilot Procedure – MS can companies are unable to sell goods in
decline use of EU Pilot – might think the issue is too particular quantities
complicated to be dealt with in 20 weeks
4) If MS agree – Complaint returns to MS Authority – Central
Contact Point – National authority – they can reject – 10 week
deadline to respond to complaint How Does Solvit work:
5) Com can still decide to use A258
-Soley within the MS – encourages co-
Ad of Pilot Dis of Pilot administration = AV V Home Office
1)Average 67 days better than 1)MS may decline and think -Two Solvit centres one in home solvit + Lead
29 months that the issue cannot be centre
2) 10 weeks is the first resolved in 20 weeks – this
deadline – high success rate undermines Commissions -The Lead centre deals with authority in question
79% + usage 790 files powers Home Centre 1st response – citizen complain to
- 2017 – 790 Files – 630 closes
home country – 7 days
(72% success) – high success 2)National Authority – so the
rate – Centre Point may also Home centre case submission = Within 30 days
decline
-Seems to be no files that go Acceptance or rejection by centre = 7days
through to A258 without use 3)Does not stop the
Lead centre resolution = MAX 70 Days
of Pilot = EFFECTIVE Commission from using the
A258 procedure Ad of Solivt Dis of Solvit
3)Commission is working in a 1)Time Frame Max 70 days 1) Lack of Awareness so many
faster more informal way than – lead at National Level still using A258
top down command and
control way 2)Reduces Commissions 2)Co-operation needed to be
improved because
Workloads – hands off
4)Commission still has control disagreements between Solvit
approach just between MS Centres - disparity/imbalance
+ therefore its fulfilling
of resources some MS have
obligations under A17 3)Efficiency – caseload + less bargaining power
case handling times
5)A258 + Pilot look at the 3)No law involved cannot go
same areas eg Environment from Solvit to A258 – are
solutions achieved long term
32% satisfied 33%
dissatisfied
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