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BUS3039F People Management Notes
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Summary of People Management
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People Management NotesPeople Management in the African Context
, Individual Differences
Individual differences are psychological traits or chronic tendencies that convey a sense of
consistency, internal causality and personal distinctiveness.
, We use labels all the time to describe people, mostly without thinking about it.
“It’s no different in the workplace: we label people. And before we know it, we find
ourselves using those labels without really knowing who a person is.”
Personality
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