This summary follows the structure of the exam. The theory is summarized by type of exam question and examples are given. References are also made to specific WREN pages for those who want additional information on a particular part. At the end of the document, you will find all feedback sentences ...
1 Feedback sentences
Class feedback: at the end of this summary
Dunglish expressions: WREN Theory: p75 – p90
2 Correcting letters and emails
2.1 Salutations and ending formulas
Situation Salutation* Ending formulas**
To a firm or institution (withoutDear Sirs Yours faithfully
name) Dear Sir
Dear Sir or Madam
Dear Sir/Madam
To a man (with name) Dear Mr Jones Yours sincerely
To a woman (with name) Dear Ms Jones (unknown Yours sincerely
marital status)
To someone with a title Dear Professor Baker Yours sincerely
Dear Prof. Baker
Dear Dr Jones
DON’T: WRONG:
Use first name Dear Ms Annie Hall
Spell abbreviated titles in full Dear Mister Jones
Combine Prof. and Dr in titles Dear Prof. Dr Hermans
Punctuation in UK: *without comma ** with or without comma
2.2 Subject line
Appropriate and informative
2.3 Structure of body
§1 why are you writing?
§2 why are you suitable and interested?
§3 what are your relevant skills and experience? (chronological order)
§4 reiterate interest/ interview/ thanks
2.4 Cohesion
WREN Theory: p41 – 44
,2.5 Idiomatic usage
Inappropriate Better alternative
I started helping out in a ladies clothing boutique I have five years (of) experience working in
so that seriously developed my people skills. ladies(‘) clothing retail, which has helped me
hone my people skills.
I am good at using many communicative skills I am a competent communicator across a
and have a lot of work experience. wide range of registers and have acquired
extensive work experience.
I follow the Applied Language Studies I am enrolled in / I am a student in the third
programme. Bachelor year of the Applied Language Studies
programme.
,2.6 Tone and register
Avoid:
Colloquial language or slang
Contractions
Emotive, subjective language (awful, amazing, nonsense, rubbish etc)
Vague words (nice, good etc)
Incomplete sentences
Beginning a sentence with a conjunction (but, or, and then, as well as, provided that etc)
Ending a sentence with a preposition (of, to, in, for, with etc)
2.7 Functional phrases
2.7.1 Stating the purpose of your message
I am writing to you regarding…
I am writing to you in connection with…
I am writing to you in order to…
I am writing in reference to…
I am writing to apply for the job of…
I am writing in response to your advertisement for…
I would like to apply for the position of… advertised in…
I wish to apply for the post of…
With reference to your advertisement in… I should like to apply for the position of…
2.7.2 Thanking the recipient (ending)
Thank you for your consideration.
2.7.3 Closing
If you need any further information, please do not hesitate to contact me.
I will be glad to supply you with any further information you may need.
I look forward to hearing from you.
2.7.4 Refer to your CV in your email
Please find my CV attached.
I attach/ have attached my CV for you information.
, 2.8 Model examples
2.8.1 Letter
2.8.2 Sentences
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