Samenvatting Bedrijfsinformatiesystemen: 1e bachelor handelswetenschappen
61 views 3 purchases
Course
Bedrijfsinformatiesystemen
Institution
Universiteit Hasselt (UHasselt)
Book
Bedrijfsinformatiesystemen
Dit is mijn samenvatting van Bedrijfsinformatiesystemen. Deze samenvatting bevat alle geziene leerstof van het 2de kwartiel. Ik volgde het vak Bedrijfsinformatiesystemen in mijn eerste bachelor Handelswetenschappen aan de UHasselt.
Summary Essentials of Management Information Systems
All for this textbook (1)
Written for
Universiteit Hasselt (UHasselt)
Handelswetenschappen
Bedrijfsinformatiesystemen
All documents for this subject (4)
Seller
Follow
fienpeerenbooms
Reviews received
Content preview
Ellen Martens en Fien Peerenbooms Bedrijfsinformatiesystemen
Handelswetenschappen
SAMENVATTING
BEDRIJFSINFORMATIE
SYSTEMEN (BIS)
Student : Fien
Academiejaar : 2020-2021
Groep : F1
1
,Ellen Martens en Fien Peerenbooms Bedrijfsinformatiesystemen
Inhoudsopgave
HOOFDSTUK 1 : INFORMATIESYSTEMEN IN HET HUIDIGE MONDIALE ONDERNEMEN ......................................5
1.1 De rol van informatiesystemen in het huidige ondernemen .......................................................................... 5
1.1.1 De invloed van informatiesystemen op het ondernemen ...................................................................... 5
1.1.2 Wat zijn nieuwe aspecten van bedrijfsinformatiesystemen? ................................................................. 5
1.1.4 De digitale onderneming ........................................................................................................................ 6
1.1.5 Bedrijfsdoelen ......................................................................................................................................... 6
1.2 Perspectieven op informatiesystemen ........................................................................................................... 7
1.2.1 Wat is een informatiesysteem? .............................................................................................................. 7
1.2.2 Bouwstenen van informatiesystemen .................................................................................................... 8
1.2.3 Informatiesystemen gezien vanuit een bedrijfsperspectief ................................................................... 8
1.2.4. Aanvullende maatregelen...................................................................................................................... 8
1.3 Moderne benaderingen van informatiesystemen.......................................................................................... 8
1.3.1 Technische benadering ........................................................................................................................... 9
1.3.2 benadering vanuit de gedragswetenschappen ....................................................................................... 9
HOOFDSTUK 2: WERELDWIJD WERKEN: HOE BEDRIJVEN GEBRUIK MAKEN VAN INFORMATIESSYSTEMEN .... 10
2.1 Bedrijfsprocessenen informatiesystemen .............................................................................................. 10
2.1.1 bedrijfprocessen ................................................................................................................................... 10
2.1.2. bedrijfsprocessen versterken door informatietechnologie ................................................................. 10
2.2 Typen informatiesystemen .......................................................................................................................... 11
2.2.1 Systemen voor verschillende managementgroepen (verschillende niveaus) ...................................... 11
TPS: Transaction processing systems = transactieverwerkingssystemen .................................................. 11
MIS: Management Information System = managementinformatiesystemen ........................................... 12
DSS: Decision Support Systems = beslissingsondersteunende systemen.................................................. 13
MIS of DIS informatiesystemen ................................................................................................................. 13
ESS: executive-supportsystem ................................................................................................................... 13
2.2.2 Ondernemingsbrede informatiesystemen............................................................................................ 15
ERP: Enterprise Resource Planning............................................................................................................ 15
SCM: Supply Chain Management .............................................................................................................. 16
CRM: Customer Relationship Management .............................................................................................. 16
KMS: Knowledge Management System ..................................................................................................... 16
Intranet en extranet .................................................................................................................................. 17
2.2.3 E-business, e-commerce en e-government .......................................................................................... 17
2.3 Collaboartie- en communicatiesystemen..................................................................................................... 17
2.4 De IT-afdeling............................................................................................................................................... 17
HOOFDSTUK 3 : INFORMATIESYSTEMEN, ORGANISATIE EN STRATEGIE ......................................................... 18
3.1 Hoe organisaties BIS beïnvloeden ................................................................................................................ 18
3.1.1 Wat is een organisatie? ........................................................................................................................ 18
Interactie tussen organisaties en informatietechnologie .......................................................................... 18
Twee benaderingen van een organisatie................................................................................................... 19
3.1.2 Kenmerken van organisaties (HB p75).................................................................................................. 19
Routines en bedrijfsprocessen .................................................................................................................. 19
Politiek in organisaties ............................................................................................................................... 19
Organisatiecultuur ..................................................................................................................................... 19
Omgeving van organisaties ........................................................................................................................ 19
Bis als instrument om omgeving te ‘scannen’ ........................................................................................... 19
Sometimes changes are necessary! ........................................................................................................... 20
3.2 De invloed van informatiesystemen op bedrijven ........................................................................................ 20
3.2.1 Economische invloeden ........................................................................................................................ 20
2
,Ellen Martens en Fien Peerenbooms Bedrijfsinformatiesystemen
IT verlaagt transactiekosten ...................................................................................................................... 20
IT verlaagt agentkosten ............................................................................................................................. 20
3.2.2 Organisatorische en gedragsinvloeden ................................................................................................ 20
3.2.3 Internet evolution ................................................................................................................................. 21
3.2.4 Implicaties voor het ontwerp en begriep van BIS ................................................................................. 21
3.3 BIS gebruiken voor de concurrentiestrategie ............................................................................................... 22
3.3.1 Het concurrentiekrachtenmodel van Porter......................................................................................... 22
BIS gebruiken om concurrentievoordeel te bereiken ................................................................................ 22
Rekening houden met kracht van leveranciers en klanten ....................................................................... 23
Voorbeeld : gebruik BIS in de relatie met klanten ..................................................................................... 23
Vijfkrachtenmodel van Porter ................................................................................................................... 23
3.3.2 BIS-strategieën...................................................................................................................................... 23
Handboek : vier basis-concurrentiestrategieën......................................................................................... 24
1ste strategie : lage kosten ......................................................................................................................... 24
2de strategie : productdifferentiatie .......................................................................................................... 24
3de strategie : focus op marktniches .......................................................................................................... 24
4de strategie : band met klant en leverancier versterken .......................................................................... 24
3.3.3 De invloed van internet op concurrentiecoordeel ............................................................................... 25
De value Chain of het waardeketenmodel van Porter .............................................................................. 25
3.3.4 Het waardeketenmodel ........................................................................................................................ 25
HOOFDSTUK 4 : IT-INFRASTRUCTUUR EN OPKOMENDE TECHNOLOGIEËN ..................................................... 30
4.1 IT- infrastructuur .......................................................................................................................................... 30
4.1.2 Evolutie van de IT-infrastructuur .......................................................................................................... 30
Stadia in de evolutie van IT-infrastructuur (deel 1) ....................................................................................... 30
Tijdperk van mainframes en minicomputers (1959 – heden).................................................................... 31
Tijdperk van PC’s en PC-netwerken (1981 – heden) .................................................................................. 31
Tijdperk van de Client/server-netwerken (1983 – heden)......................................................................... 31
Stadia in de evolutie van IT-infrastructuur (deel 2) ....................................................................................... 32
Tijdperk van de geïntegreerde bedrijfscomputers (1992 – heden) ........................................................... 32
Tijdperk van Cloud computing en mobiel werken (2000 – heden) ............................................................ 32
4.1.3 Evolutie van IT-infrastructuur als gevolg van technologische ontwikkelingen ..................................... 32
De wet van mMoore en de kracht van de microprocessor ....................................................................... 32
Nanotechnology en glasvezelverbindingen ............................................................................................... 33
Gebruik van grafeen .................................................................................................................................. 33
De wet van grootschalige opslag van digitale informatie .......................................................................... 33
Symbolen opslag digitale informatie ......................................................................................................... 34
Opslagcapaciteit hard disk ......................................................................................................................... 34
Data storage HDD versus SDD (1/3) .............................................................................................................. 34
Data storage: HDD versus SDD (2/3) ............................................................................................................. 35
Data storage: HDD versus SDD (3/3) ............................................................................................................. 35
Ter illustratie HDD vs SDD ............................................................................................................................. 35
Externe geheugendragers.............................................................................................................................. 36
3
, Ellen Martens en Fien Peerenbooms Bedrijfsinformatiesystemen
IOT: Internet of Things ................................................................................................................................... 37
Draadloos (net)werken en QR-codes............................................................................................................. 37
RFID sensor netwerken .................................................................................................................................. 37
4.3 Trends in hardwareplatforms ...................................................................................................................... 38
4.3.1 Het mobiele digitale platvorm .............................................................................................................. 38
4.3.2 Consumentisering van IT ...................................................................................................................... 38
4.3.3 Kwantumcomputing ............................................................................................................................. 38
4.3.4 Virtualisatie en grid computing ............................................................................................................ 38
4.3.5 Cloud computing: utility computing ..................................................................................................... 38
Cloud computing models ........................................................................................................................... 39
4.2 Componenten van IT-infrastructuur ............................................................................................................ 39
4.3.6 Green computing .................................................................................................................................. 39
4.3.7 High performance en energiezuinige processen .................................................................................. 39
HOOFDSTUK 5: GRONDSLAGEN VAN BUSINESS INTELLEGENCE: GEGEVENSOPSLAG EN INFORMATIE
MANAGEMENT ............................................................................................................................................. 40
5.1 het ordenen van gegevens in een traditionele bestandsomgeving ............................................................. 40
5.1.1 opslag in een traditionele omgeving .................................................................................................... 40
5.1.2 Problemen met een traditionele bestandsomgeving ........................................................................... 41
5.2 databasebenaderingen ................................................................................................................................ 41
5.2.1 databasemanagement (DBMS) ............................................................................................................. 41
Hoe een DBMS de problemen van de traditionele bestandsomgeving oplost .......................................... 42
DBMS als interface..................................................................................................................................... 42
Relationele DBMS ...................................................................................................................................... 42
5.2.2 functies van databasemanagement............................................................................................... 43
Selectie uitvoeren in een database ........................................................................................................... 43
Excel vs SQL ............................................................................................................................................... 44
Samenhang tabellen in relationele database ............................................................................................ 44
5.2.3 Een database maken............................................................................................................................. 46
Relaties in een relationele database.......................................................................................................... 46
Ongenormaliseerde dataset ...................................................................................................................... 47
Genomaliseerde dataset............................................................................................................................ 47
Entiteit-relatie diagram (ERD) .................................................................................................................... 48
5.3 databases gebruiken voor verbetering van de bedrijfprestatie e/d besluitvorming .................................... 48
5.3.1 de uitdaging van big data...................................................................................................................... 48
5.3.2 infrastructuur voor business intelligence ............................................................................................. 49
5.3.3 datawarehouses en data marts ............................................................................................................ 49
5.3.4 in-memory computing .......................................................................................................................... 49
5.3.5 analytische tools: relaties, patronen en trends .................................................................................... 49
Multi-dimensional data-analyse ................................................................................................................ 49
Datamining ................................................................................................................................................ 49
Textmining en webming ............................................................................................................................ 50
5.3.6 databases en het web ........................................................................................................................... 50
5.4 databronnen managen ................................................................................................................................ 50
4
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller fienpeerenbooms. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $11.47. You're not tied to anything after your purchase.
