Summary
Summary management year 1
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Summary of the course management in year 1. A total of 36 pages! Very detailed. H1, H4, H8, H10.
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By: larswolfswinkel • 9 year ago
Good summary, content are all important aspects in it. Have much had and it took me a lot of time made a difference.
By: solangeroos • 7 year ago
Thanks Lars, hopefully everything goes well with your study!
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Content preview
ManagementChapter 1; the management process
- Working today;
* Ethics;
Moral standards of what are good and right in one’s behavior needed in
today’s business world.
* Diversity;
Workforce diversity describes differences among workers in gender, race,
age, and religion.
Prejudice is the display of negative, irrational attitudes toward members of
diverse population becomes active discrimination when minority members
are unfairly treated and denied to full benefits of organizational membership.
Form of = glass ceiling effect invisible barrier limiting career advancement
of women and minorities.
*Careers;
College student’s challenge getting first full-time job.
Today’s career not just about finding job also successful career planning
shamrock organization = operates with group of full-time long-term workers
supported by others who work on contracts and part-time first leaf full
timers is shrinking replaced by second leaf freelancers and independent
contractors with specialized talents and skills.
Third leaf temporary part timers work without benefits.
Free-agent economy = people change jobs more often and many work on
independent contracts with a shifting mix of employees job skills must be
up to date maintained and upgraded all the time.
Self-management = the ability to understand yourself, exercise initiative,
accept responsibility and learn from experience.
- Organizations in the new workplace.
* What’s an organization?
Collection op people working together to achieve a common purpose. A
unique social phenomenon that enables its members to perform tasks far
beyond the reach of individual accomplishment.
Broad purpose = provide goods / services of value to costumers and clients
quality products and services, customer satisfaction and social responsibility.
* Organizations as systems
All are open systems = transform resource inputs from the environment into
product outputs.
,*Organizational performance
Using resources well and serving customers is a process of value creation
through organizational process when operations add value to the original
cost of resource inputs, then,
- A business can make a profit if the product is sold for more than the costs
were of making it.
- A nonprofit organization can add wealth to society if a public service is
provided.
One of the most common ways to assess performance by and within
organizations is productivity = quantity and quality of work performance with
resource utilization considered involves 2 common performance
dimensions;
- Performance effectiveness = an output measure of task or goal
accomplishment.
- Performance efficiency = an input measure of resource cost associated with
goal accomplishment.
* Changing nature of organization
Change = a continuing theme in society at large and organizations are
certainly undergoing dramatic changes today list of organizational trends
and transitions is relevant;
- Renewed belief in human capital; premium is on high-involvement work
settings that rally on knowledge, experience and commitment of all members
- Demise of command-and-control; traditional top-down ‘do as I say’ bosses
are giving way to participatory bosses that treat people with respect
- Emphasis on teamwork; organizations are more horizontal in focus and
driven by teamwork that pools talents for creative problem solving
- Preeminence of technology; new developments in computer and
information technology continually change the way organizations operate
and how people work
- Importance of networking; organizations and their members are networked
for intense, real-time communication coordination
, - New workforce expectations; a new generation of workers is less tolerant of
hierarchy, more informal, attentive to performance merit and concerned for
work-life balance
- Valuing sustainability; issues of sustainability direct attention toward the
environment and climate justice, preservation of natural resources for future
generations and how work affects human well-being
- Managers in the new workplace
* What is a manager?
= A person who supports, activates and is responsible for the work of others
those other people are the essential human resources whose contributions
represent the real work of the organization.
No job is more vital to society than that of the manager he determines
whether our social institutions serve us well or whether they squander our
talents and resources.
* Levels of managers
Board of directors = (trustees) supposed to make sure an organization is run
right elected by local citizens, pointed by government people or invited by
existing members.
Business and public sector basic responsibilities are the same; oversee
performance of organization and make sure it’s always being run right.
Below board members; CEO (chief executive officer) / COO (chief operating
officer) / CFO (chief financial officer) / CIO (chief information officer) /
president and vice president.
Top managers = guide the performance of the organization as a whole of
one of it’s major parts executive team that reports to the board and is
responsible for performance of organization as a whole or for one of its larger
parts.
Set strategy and lead organization consistent w its purpose and mission pay
attention to long-term problems and opportunities.
Middle managers = oversee work of large departments or divisions
reporting to top managers f.e. clinic directors in hospitals or deans in
universities coordinate w peers and support lower levels to develop and
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