Summary
Samenvatting Procesmanagement in de praktijk, ISBN: 9789055163083 Business Process Management (BPM3)
- Course
- Institution
- Book
Samenvatting van het vak BPM3 in blok 3. Tweede jaar Finance & Control.
[Show more]
Connected book
Book Title:
Author(s):
- Edition:
- ISBN:
- Edition:
Seller
Followellisrutten
Reviews received
Content preview
SamenvattingBPM3
,Inhoudsopgave
Reader Management van Dienstverlenende en Administratieve Processen.......3
Deel A: Dienstverlenende processen...............................................................................3
1. Inleiding.................................................................................................................... 3
2. Model van buiten naar binnen..................................................................................3
3. Dienstverlenende organisaties.................................................................................4
4. Kenmerken van dienstverlening...............................................................................5
Deel B: Administratieve processen..................................................................................6
1. Inleiding.................................................................................................................... 6
2. uitvoer van het proces..............................................................................................6
3. invoer van het proces...............................................................................................7
4. Doorvoer van het proces..........................................................................................7
5. Procesbesturing........................................................................................................ 8
6. Automatisering......................................................................................................... 8
7. procesverbetering.................................................................................................... 9
8. Workflowmanagement.............................................................................................. 9
9. soorten workflowsystemen.......................................................................................9
10. inrichting van werkstromen..................................................................................10
Inrichting interne organisatie o.b.v. business modellen..................................10
1. opstellen van een business model.............................................................................10
Procesmanagement in de praktijk.................................................................11
Hoofdstuk 1 procesmanagement...................................................................................11
1. procesmanagement in de praktijk..........................................................................11
2. vier bijzondere kenmerken van processen.............................................................12
Hoofdstuk 2 processen beschrijven...............................................................................12
1. Procesarchitectuur bepalen....................................................................................13
2. Proceskenmerken vastleggen.................................................................................13
3. Procesbeschrijvingen borgen..................................................................................13
Hoofdstuk 4 analyseren van processen.........................................................................14
2. Analyse van het procesverloop...............................................................................14
, 3. Analyse van de performance van een proces.........................................................14
4. analysetechnieken.................................................................................................. 14
HOOFDSTUK 5 Processen verbeteren............................................................................14
2. specifieke verbetermethoden.................................................................................14
3. Integrale verbetermethoden...................................................................................15
4. Innovatie en vernieuwing.......................................................................................16
hoofdstuk 7 lean management......................................................................................16
1. ontstaan van lean management.............................................................................17
2. Grondbeginselen van lean management................................................................17
3. Leaninstrumenten.................................................................................................. 17
Powerpoints................................................................................................. 17
Les 1a............................................................................................................................ 17
Les 1b............................................................................................................................ 19
Les 2a............................................................................................................................ 19
Les 2b............................................................................................................................ 20
Les 3a............................................................................................................................ 20
Les 3b............................................................................................................................ 21
Les 4a............................................................................................................................ 23
Les 4b............................................................................................................................ 23
Les 5a............................................................................................................................ 24
Les 5b............................................................................................................................ 24
Les 6a............................................................................................................................ 25
les 6b............................................................................................................................. 26
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller ellisrutten. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $4.29. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
52510 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now
Recently viewed by you
