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Samenvatting business english 1
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Samenvatting business english 1
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When do companies use the ADKAR model ? Explain what it meansCompanies use it when they want to introduce changes ; they want that all employees accept the
change and are happy to work in a new way
A = awareness : let people know what the change means and how it will affect them
D = desire : people need to accept why the change is necessary, they need to support the change
K = knowledge : employees need to train new skills
A = ability : is everyone able to change, are they ready
R = reinforcement : keep monitoring that people don't revert into old habbits
Vocabulary and expressions
+ kader p 75 : uitdrukkingen oefenen !!!!
Nederl betekenis Engels
stimulans something that can motivate you an incentive
start doing something in the same way
in oude gewoonte vervallen you used to do it to revert to old habits
bewustzijn be aware of an awareness
een verlangen a desire
make something continue at the same
onderhouden level or standard to maintain
kennis knowledge
doorvoeren make something start to happen to implement
succeed in doing something in a diffucult
iets bereiken, slagen in iets situation to achieve something
bekwaamheid an ability
show you agree with something or
ondersteunen someone to support
versterking a reinforcement
produce a change in someone or
invloed hebben op something to affect How will this change affect you
invloed (zn.) an effect It will have an effect on you
bezorgd zijn to be concerned
, angstig anxious
ten gunste van in favour of
not accept something and try to stop it
weerstand, iets tegenhouden from happening resistance / to resist
tegenstrijdig ambivalent
vijandig hostile
voor iets openstaan to be receptive to ...
voorkomen, stoppen to stop something from happening to prevent
enthousiast enthusiasm
kritisch criticism
steun guidance
obstakel, barrière a barrier
optimisme optimism
verandering doorvoeren to implement change
respond to something by showing feelings
reageren op or take action to react to
tegenstander an opponent
tegen iets zijn disagree strongly with something to oppose something vb. They oppose changes
ze willen je tegenhouden/weerhouden om iets te doen they want to prevent you from doing something
mensen overtuigen to convince people
Oefening 3 p 72 : which word of the ADKAR model is meant ?
1. People need to accept that change in necessary and feel motivated to support the change
2. Make sure people don't revert to their old ways of working by monitoring processes
3. Let people know what is changing and how it will affect them
4. Check if everyone is albe to change, remove any remaining barriers
5. Your staff need to know how to change and what to do, this might include training new skills
Oefening 7 p 73 : put the words in box A B or C
concerned ; anxious ; in favour of ; resistance ; ambivalent ; hostile ; receptive ; enthusiasm ;
criticism ; guidance ; optimism
A. words that express "worry and uncertainty"
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