Ik vond het heel erg leuk om het portftolio voor het vak Professionele
vaardigheden samen te stellen. Op het begin vond ik dat er veel informatie
verwerkt moest worden. Naarmate ik verder ging met verslag viel het mee. Het
was geen lastige opdracht. Het portfolio bestaat uit vijf workshops. De
workshops zijn Creativiteit, Acquisitie, Overbruggen bij weerstand, Etiquette en
Zakelijke communicatie.
Hierbij wil ik Kars, Tobias, Britt en mevrouw Monna bedanken voor de feedback
en de begeleiding voor mij portfolio.
Veel leesplezier,
Danny Flens
3
, Inhoud
Hoofdstuk 1. De inleiding.......................................................................................................................5
Hoofdstuk 2. Creativiteit........................................................................................................................6
Hoofdstuk 3. Acquisitie..........................................................................................................................9
Hoofdstuk 4. Overbruggen bij weerstand............................................................................................11
Workshop 1.....................................................................................................................................11
Workshop 2:....................................................................................................................................16
Workshop 3.....................................................................................................................................17
Hoofdstuk 5. Etiquette.........................................................................................................................19
Hoofdstuk 6. Zakelijke communicatie..................................................................................................21
Workshop 1.....................................................................................................................................21
workshop 2......................................................................................................................................23
Workshop 3.....................................................................................................................................23
Hoofdstuk 7. De conclusie...................................................................................................................25
Bibliografie...........................................................................................................................................26
De bijlagen...........................................................................................................................................27
Bijlage 1. Personal audit...................................................................................................................27
Bijlage 2. Cv, inclusief profielschets.................................................................................................37
Bijlage 3. Overbruggen van weerstand in lastige gesprekken..........................................................39
4
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